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Sales, Swaps, Auction & Approvals/Approvals Disc. : What To Do With Habitual Buyers Who Do Not Pay

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cardstamp
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19 Dec 2019
11:07:44am

Approvals
I hate to bring this hornet's nest up again. I have a couple of buyers who are quite difficult getting payment from. They do not adhere to the 5 day rule and I have reported them before but they come back and do the same thing again. I am understanding and offer more time if they need it - but these buyers do not even have the courtesy to communicate with me. I have one buyer right now that has items that go back to October - and I am trying to close all old invoices out by year end. I just sent a reminder again so I will see what happens in the next few days. It is possible that there is an illness and if there are other sellers that also have open invoices with the same buyer - then the question is how long to you wait before you cancel the sale/invoice ? Steve
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michael78651
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19 Dec 2019
06:16:00pm
re: What To Do With Habitual Buyers Who Do Not Pay

Since there is a buyer and seller contract when a purchase is made, a party to the sale cannot unilaterally cancel the transaction. Per Stamporama rules, only the auctioneer can authorize termination of a sale. This protects the parties to the transaction.

The rules have provisions for situations where one party is non-responsive. A record is kept of problematic buyers and sellers. Continued non-compliance results in suspensions and/or expulsions. There is litte tolerance for such people who are like that. Also, sometimes research conducted during a dispute finds a bonafide reason for the non-responsiveness. That happened just recently.

However, it does little good to complain about non-responsive parties to a sale in the public Discussion Boards. The answer being sought will not be found there as specifics about a particular situation is not for public disclosure.

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dresden
19 Dec 2019
08:25:09pm
re: What To Do With Habitual Buyers Who Do Not Pay

I sure would like to know what to do about members who have been invoiced, but after 3-4 weeks still have not made a payment, even after several notifications ( which are ignored).
Why do they bother purchasing stamps from the Approval Books. Don't they realize how much work goes into preparing an Approval Book?
Thank you
dresden (Norbert Hartig)

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michael78651
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19 Dec 2019
11:14:30pm
re: What To Do With Habitual Buyers Who Do Not Pay

whatever...At Wits End

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dresden
20 Dec 2019
02:50:59am
re: What To Do With Habitual Buyers Who Do Not Pay

Whatever what, Michael?

Dresden

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amsd
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Editor, Seal News; contributor, JuicyHeads
20 Dec 2019
09:08:21am
re: What To Do With Habitual Buyers Who Do Not Pay

Norberg,

you make an official complaint, with supporting material, to the auctioneer: that's Michael, above on this thread. He is very good at solving problems or, when unsolvable, removing those things that might allow another similar problem to arise.

contact Michael

I think he's actually kinda waiting

David, a former auctioneer who knows how effective Michael is at what used to be my job

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michael78651
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20 Dec 2019
12:49:26pm
re: What To Do With Habitual Buyers Who Do Not Pay

Unfortunately, the worst part of the Auctioneer's job is when trying to get in touch with a member who has not responded to a buyer or seller regarding stamps bought or sold you find the sad reason for the non-response, and the membership count goes down by one.

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