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Club Business & Announcements/Club Business : Rating "New" Sellers on Sor

 

Author
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tuscany4me
Members Picture


26 Jul 2014
01:38:31pm
Hi, It's me, Clayton. I just don't know any of these new sellers. I remember buying a stamp or to (from some one new) I think back at the begining of the year and I have no recollection who, but I was not at all pleased with the quality of stamps I received. I never mentioned it simply because I couldn't remember who I bought it from here.

So any thoughts about creating some sort of rating to apply to "new" sellers? Not trying to be mean, just would prefer not spending money to find out who are better sellers? If that makes any sense.

And NO, I am not "whining" about it, just seriously wondering. Thanks

Clayton
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ThePhilatelist

Wish I was Engraved!

26 Jul 2014
01:48:38pm
re: Rating "New" Sellers on Sor

"I never mentioned it simply because I couldn't remember who I bought it from here."



Perhaps it is too late now, but you can always check your purchase history (and thus find out who the seller was).

My two cents to this discussion: I would not support public ratings, but perhaps there is (or should be) an avenue to lodge formal complaints. Sellers (and buyers) can earn points (the less the better) through verified deficiencies in transactions. Users with substantial points can have reduced privileges, until the points expire or they get better feedback.
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philatelia
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APS #156650

26 Jul 2014
02:05:28pm

Approvals
re: Rating "New" Sellers on Sor

The best "rating" system in my humble opinion - look at who sells! Good sellers get bids almost as soon as they list. New sellers will eventually have loyal followers if they list desirable material, price things right, describe all stamps carefully and ship promptly.

Perhaps next time try telling the seller you weren't happy. Every time I've (very rarely) had a problem, the sellers bent over backwards to make it right. I try to do the same when I overlook a fault or make a goof - especially easy to do with looooong lists of purchases from approval books. This isn't Ebay - we're friends here - club fellows - and comrades in philately. I feel that every sale is going to a cherished associate and I treat them as I would wish to be treated and I've never had another Stamporama member treat me any less kindly when buying, selling or trading.

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BobbyBarnhart
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They who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety. -Benjamin Franklin

26 Jul 2014
04:36:37pm
re: Rating "New" Sellers on Sor

I started buying and selling on Ebay in 1999 and stopped in 2010. During that time I watched the auction become less and less a buying/selling venue and more and more a "race for ratings."

We do not need a ratings system here as long as we have David Teisler as our auctioneer. You have a problem, talk it over with David - he gets results.

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"The only thing necessary for the triumph of evil is for good men to do nothing. -Edmund Burke"

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DRYER
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The past is a foreign country, they do things different there.

26 Jul 2014
06:43:39pm
re: Rating "New" Sellers on Sor

Yes, "tuscany4me", I don't agree either with a rating system for our club. Speak up if you're
not happy with a member's offering and I'm sure the issue will amicably resolved. If not, our
Chief Auctioneer will lower the guillotine oh so mercifully.

Please leave rating systems to other web sites. One of the big reasons I belong to Stamporama
is because it does not exude crass commercialism. Please, let's leave the flashing neon-lighting,
the blaring music, the wall-to-wall asphalt and traffic, and the tasteless displays to
soulless big business.

Peace and harmony - just a couple of the many loveable attributes of Stamporama.

John Derry

P.S. I don't even like the "thumbs up" stuff.

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TuskenRaider
Members Picture


26 Jul 2014
06:48:27pm
re: Rating "New" Sellers on Sor

Hi Everyone;

If a buyer is uncomfortable buying from a new member, then you should private message them a ask if they have any experience buying or selling outside of SOR and what is their feedback.

I'm new to selling on here, but have a combined feedback score of 950+ all positive from Ebay.com, Wensy.com (gone now), WebStore.com, eBid.net, Delcampe.net, eCrater.com, and Etsy.com. I have never received a negative, on any site. I have sold on all seven sites, and purchased on all but Etsy.com and eCrater.com. My first sale was on eBay in 2007, of stamps to a buyer in Finland, and I have been hooked on selling ever since.

I had one buyer who was a non-paying buyer and the site closed their account, for repeated offenses.

Another time a buyer refused to pay the shipping, and support staff canceled the order for me.

My first goof-up, the buyer said the bracelet for his wife had a sharp burr on it. I refunded his purchase price and shipping, and told him if he could fix the burr by removing it, to keep the item, anyway. I asked him to please not give me a feedback, as I did not feel I earned a positive, because I failed to notice a serious defect. He gave me a positive feedback anyway, and stated I did way more than would be expected of any seller.

I have gotten over the last seven years many e-mail thanking me for the quality of my items, and the quality of my very personal customer service. One customer from India stated that "you may not have the lowest prices, but your handwritten thank you note and super customer service matter more than price".

I recently sold to someone on here, and was just ready to pull the stamps and package them, when I noticed that the buyer selected two identical stamps. Thinking the buyer made a mistake, I sent an e-mail and said I will hold your order until I hear back from you. The buyer answered back, in a couple hours, and was grateful that I was so observant, and I was still able to ship the same day, the correct stamps that the buyer had intended to purchase.

Sorry everyone for the long-winded gloating session, Yawn but I'm very passionate about selling. I used to be a real estate agent, and loved what I did then too. Didn't make much money, but enjoyed what I did.

Time to go feed my kitty.

Happy collecting
Ken Tall Pines

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philatelia
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APS #156650

26 Jul 2014
07:17:44pm

Approvals
re: Rating "New" Sellers on Sor

"P.S. I don't even like the "thumbs up" stuff."



Gosh I was sorely tempted to give your comment a big thumbs up! Rolling On The Floor Laughing I am such a goof!

Seriously though, I really agree with you, John. I don't miss all the marketing crap plaguing most other sites one tiny bit. Our internet home feels almost "zen" in comparison! We can probably thank Roy for that!

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"Some women splurge on designer shoes, I’d rather buy classic covers. ;-)"
philb
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27 Jul 2014
10:13:12am

Auctions
re: Rating "New" Sellers on Sor

Who am i to judge ? We vote with our pocketbook !

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amsd
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Editor, Seal News; contributor, JuicyHeads

27 Jul 2014
12:28:19pm
re: Rating "New" Sellers on Sor

i don't think we need a rating system. New sellers would remain unknowns until they're known regardless of the system.

we have one rating here: good. All others aren't here.

David, the auctioneer

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amsd
Members Picture


Editor, Seal News; contributor, JuicyHeads

27 Jul 2014
12:29:05pm
re: Rating "New" Sellers on Sor

ye gads, I just read my own message, and I sound like Donald Rumsfeld. I've died and gone to hell.


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"Save the USPS, buy stamps; save the hobby, use commemoratives"

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TheBlueDude
Members Picture


To error is human -to really fowl things up takes a computer

27 Jul 2014
12:53:33pm
re: Rating "New" Sellers on Sor

"we have one rating here: good. All others aren't here. "


David,
Your statement is spot on. SOR and it's auctioneer do not tolerate any shenanigans PERIOD. Therefore no need for a rating system.
Ross
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Larryd
Members Picture


27 Jul 2014
01:57:14pm
re: Rating "New" Sellers on Sor

Just an addendum to David's statement that all sellers here are either "good" or "gone." The only problem I have ever had with any seller or buyer in more than five years on the site was a non-payment for a Scott's catalog I had offered in the auction. The loss was my own fault because I sent the catalog before receiving payment as a courtesy to a fellow member of APS. Nevertheless, after several communications with both the "buyer" and with David, this individual was banished from Stamporama (and subsequently expelled from APS much later.) Stamporama needs no rating system as long as we have the dedicated officers and moderators who make the club the best meeting place for collectors on the internet.

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philb
Members Picture


27 Jul 2014
04:48:43pm

Auctions
re: Rating "New" Sellers on Sor

Rumsfeld, you forgot to take your meds again !!!

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"And every hair is measured like every grain of sand"
Stampaholic
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28 Jul 2014
10:04:37am

Auctions
re: Rating "New" Sellers on Sor

You mean you don't read your statement before you know what's in it? Laughing

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" I have a burning love for stamps. Lord A'mighty ,feel my temperature risin'! "
cdj1122
Members Picture


Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..

06 Aug 2014
06:04:39pm
re: Rating "New" Sellers on Sor

For those who never read the Rummy poetry;

The Unknown
As we know,
There are known knowns.
They are the things we know we know.
We also know
There are known unknowns.
That is to say
We know there are some things
We do not know.
But there are also unknown unknowns,
The ones we don't know
We don't know.
—Feb. 12, 2002, Department of Defense news briefing

I could go on but you've suffered enough.

Clarity
I think what you'll find,
I think what you'll find is,
Whatever it is we do substantively,
There will be near-perfect clarity
As to what it is.
And it will be known,
And it will be known to the Congress,
And it will be known to you,
Probably before we decide it,
But it will be known.
—Feb. 28, 2003, Department of Defense briefing

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TinMan
Members Picture


07 Aug 2014
07:31:43am
re: Rating "New" Sellers on Sor

I have made many purchases from SOR as well as many other Web sites other than EBAY and have never experienced a problem getting things made right when there was a problem. I recently received an order and two stamps were torn. I used Pay Pal and informed the seller of the tears and he promptly refunded me the money to Pay Pal no questions asked. I think true collectors are more than willing to make things right when a problem arises. Everybody can make mistakes and problems can occur unknown to the seller and buyer, lost checks, damaged stamps, wrong orders. I like many other members here don't think a rating system is necessary.

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BobbyBarnhart
Members Picture


They who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety. -Benjamin Franklin

07 Aug 2014
09:17:11am
re: Rating "New" Sellers on Sor

What TinMan said times 10!

Bobby

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"The only thing necessary for the triumph of evil is for good men to do nothing. -Edmund Burke"

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Author/Postings
Members Picture
tuscany4me

26 Jul 2014
01:38:31pm

Hi, It's me, Clayton. I just don't know any of these new sellers. I remember buying a stamp or to (from some one new) I think back at the begining of the year and I have no recollection who, but I was not at all pleased with the quality of stamps I received. I never mentioned it simply because I couldn't remember who I bought it from here.

So any thoughts about creating some sort of rating to apply to "new" sellers? Not trying to be mean, just would prefer not spending money to find out who are better sellers? If that makes any sense.

And NO, I am not "whining" about it, just seriously wondering. Thanks

Clayton

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ThePhilatelist

Wish I was Engraved!

26 Jul 2014
01:48:38pm

re: Rating "New" Sellers on Sor

"I never mentioned it simply because I couldn't remember who I bought it from here."



Perhaps it is too late now, but you can always check your purchase history (and thus find out who the seller was).

My two cents to this discussion: I would not support public ratings, but perhaps there is (or should be) an avenue to lodge formal complaints. Sellers (and buyers) can earn points (the less the better) through verified deficiencies in transactions. Users with substantial points can have reduced privileges, until the points expire or they get better feedback.
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Members Picture
philatelia

APS #156650
26 Jul 2014
02:05:28pm

Approvals

re: Rating "New" Sellers on Sor

The best "rating" system in my humble opinion - look at who sells! Good sellers get bids almost as soon as they list. New sellers will eventually have loyal followers if they list desirable material, price things right, describe all stamps carefully and ship promptly.

Perhaps next time try telling the seller you weren't happy. Every time I've (very rarely) had a problem, the sellers bent over backwards to make it right. I try to do the same when I overlook a fault or make a goof - especially easy to do with looooong lists of purchases from approval books. This isn't Ebay - we're friends here - club fellows - and comrades in philately. I feel that every sale is going to a cherished associate and I treat them as I would wish to be treated and I've never had another Stamporama member treat me any less kindly when buying, selling or trading.

Like 
5 Members
like this post.
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"Some women splurge on designer shoes, I’d rather buy classic covers. ;-)"

They who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety. -Benjamin Franklin
26 Jul 2014
04:36:37pm

re: Rating "New" Sellers on Sor

I started buying and selling on Ebay in 1999 and stopped in 2010. During that time I watched the auction become less and less a buying/selling venue and more and more a "race for ratings."

We do not need a ratings system here as long as we have David Teisler as our auctioneer. You have a problem, talk it over with David - he gets results.

Like
Login to Like
this post

"The only thing necessary for the triumph of evil is for good men to do nothing. -Edmund Burke"

www.bobbybarnhart.ne ...

The past is a foreign country, they do things different there.
26 Jul 2014
06:43:39pm

re: Rating "New" Sellers on Sor

Yes, "tuscany4me", I don't agree either with a rating system for our club. Speak up if you're
not happy with a member's offering and I'm sure the issue will amicably resolved. If not, our
Chief Auctioneer will lower the guillotine oh so mercifully.

Please leave rating systems to other web sites. One of the big reasons I belong to Stamporama
is because it does not exude crass commercialism. Please, let's leave the flashing neon-lighting,
the blaring music, the wall-to-wall asphalt and traffic, and the tasteless displays to
soulless big business.

Peace and harmony - just a couple of the many loveable attributes of Stamporama.

John Derry

P.S. I don't even like the "thumbs up" stuff.

Like 
3 Members
like this post.
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"Much happiness is overlooked because it doesn't cost anything. "

parklanemews@gmail.c ...
Members Picture
TuskenRaider

26 Jul 2014
06:48:27pm

re: Rating "New" Sellers on Sor

Hi Everyone;

If a buyer is uncomfortable buying from a new member, then you should private message them a ask if they have any experience buying or selling outside of SOR and what is their feedback.

I'm new to selling on here, but have a combined feedback score of 950+ all positive from Ebay.com, Wensy.com (gone now), WebStore.com, eBid.net, Delcampe.net, eCrater.com, and Etsy.com. I have never received a negative, on any site. I have sold on all seven sites, and purchased on all but Etsy.com and eCrater.com. My first sale was on eBay in 2007, of stamps to a buyer in Finland, and I have been hooked on selling ever since.

I had one buyer who was a non-paying buyer and the site closed their account, for repeated offenses.

Another time a buyer refused to pay the shipping, and support staff canceled the order for me.

My first goof-up, the buyer said the bracelet for his wife had a sharp burr on it. I refunded his purchase price and shipping, and told him if he could fix the burr by removing it, to keep the item, anyway. I asked him to please not give me a feedback, as I did not feel I earned a positive, because I failed to notice a serious defect. He gave me a positive feedback anyway, and stated I did way more than would be expected of any seller.

I have gotten over the last seven years many e-mail thanking me for the quality of my items, and the quality of my very personal customer service. One customer from India stated that "you may not have the lowest prices, but your handwritten thank you note and super customer service matter more than price".

I recently sold to someone on here, and was just ready to pull the stamps and package them, when I noticed that the buyer selected two identical stamps. Thinking the buyer made a mistake, I sent an e-mail and said I will hold your order until I hear back from you. The buyer answered back, in a couple hours, and was grateful that I was so observant, and I was still able to ship the same day, the correct stamps that the buyer had intended to purchase.

Sorry everyone for the long-winded gloating session, Yawn but I'm very passionate about selling. I used to be a real estate agent, and loved what I did then too. Didn't make much money, but enjoyed what I did.

Time to go feed my kitty.

Happy collecting
Ken Tall Pines

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philatelia

APS #156650
26 Jul 2014
07:17:44pm

Approvals

re: Rating "New" Sellers on Sor

"P.S. I don't even like the "thumbs up" stuff."



Gosh I was sorely tempted to give your comment a big thumbs up! Rolling On The Floor Laughing I am such a goof!

Seriously though, I really agree with you, John. I don't miss all the marketing crap plaguing most other sites one tiny bit. Our internet home feels almost "zen" in comparison! We can probably thank Roy for that!

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"Some women splurge on designer shoes, I’d rather buy classic covers. ;-)"
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philb

27 Jul 2014
10:13:12am

Auctions

re: Rating "New" Sellers on Sor

Who am i to judge ? We vote with our pocketbook !

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"And every hair is measured like every grain of sand"
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amsd

Editor, Seal News; contributor, JuicyHeads
27 Jul 2014
12:28:19pm

re: Rating "New" Sellers on Sor

i don't think we need a rating system. New sellers would remain unknowns until they're known regardless of the system.

we have one rating here: good. All others aren't here.

David, the auctioneer

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amsd

Editor, Seal News; contributor, JuicyHeads
27 Jul 2014
12:29:05pm

re: Rating "New" Sellers on Sor

ye gads, I just read my own message, and I sound like Donald Rumsfeld. I've died and gone to hell.


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"Save the USPS, buy stamps; save the hobby, use commemoratives"

juicyheads.com/link. ...

To error is human -to really fowl things up takes a computer
27 Jul 2014
12:53:33pm

re: Rating "New" Sellers on Sor

"we have one rating here: good. All others aren't here. "


David,
Your statement is spot on. SOR and it's auctioneer do not tolerate any shenanigans PERIOD. Therefore no need for a rating system.
Ross
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Larryd

27 Jul 2014
01:57:14pm

re: Rating "New" Sellers on Sor

Just an addendum to David's statement that all sellers here are either "good" or "gone." The only problem I have ever had with any seller or buyer in more than five years on the site was a non-payment for a Scott's catalog I had offered in the auction. The loss was my own fault because I sent the catalog before receiving payment as a courtesy to a fellow member of APS. Nevertheless, after several communications with both the "buyer" and with David, this individual was banished from Stamporama (and subsequently expelled from APS much later.) Stamporama needs no rating system as long as we have the dedicated officers and moderators who make the club the best meeting place for collectors on the internet.

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philb

27 Jul 2014
04:48:43pm

Auctions

re: Rating "New" Sellers on Sor

Rumsfeld, you forgot to take your meds again !!!

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"And every hair is measured like every grain of sand"
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Stampaholic

28 Jul 2014
10:04:37am

Auctions

re: Rating "New" Sellers on Sor

You mean you don't read your statement before you know what's in it? Laughing

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Login to Like
this post

" I have a burning love for stamps. Lord A'mighty ,feel my temperature risin'! "

Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..
06 Aug 2014
06:04:39pm

re: Rating "New" Sellers on Sor

For those who never read the Rummy poetry;

The Unknown
As we know,
There are known knowns.
They are the things we know we know.
We also know
There are known unknowns.
That is to say
We know there are some things
We do not know.
But there are also unknown unknowns,
The ones we don't know
We don't know.
—Feb. 12, 2002, Department of Defense news briefing

I could go on but you've suffered enough.

Clarity
I think what you'll find,
I think what you'll find is,
Whatever it is we do substantively,
There will be near-perfect clarity
As to what it is.
And it will be known,
And it will be known to the Congress,
And it will be known to you,
Probably before we decide it,
But it will be known.
—Feb. 28, 2003, Department of Defense briefing

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Members Picture
TinMan

07 Aug 2014
07:31:43am

re: Rating "New" Sellers on Sor

I have made many purchases from SOR as well as many other Web sites other than EBAY and have never experienced a problem getting things made right when there was a problem. I recently received an order and two stamps were torn. I used Pay Pal and informed the seller of the tears and he promptly refunded me the money to Pay Pal no questions asked. I think true collectors are more than willing to make things right when a problem arises. Everybody can make mistakes and problems can occur unknown to the seller and buyer, lost checks, damaged stamps, wrong orders. I like many other members here don't think a rating system is necessary.

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They who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety. -Benjamin Franklin
07 Aug 2014
09:17:11am

re: Rating "New" Sellers on Sor

What TinMan said times 10!

Bobby

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"The only thing necessary for the triumph of evil is for good men to do nothing. -Edmund Burke"

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