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General Philatelic/Gen. Discussion : Very disappointed with bidding on SAN

 

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bigcreekdad
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31 Oct 2023
02:44:48pm
I was bidding, and following, a lot on Eastern Auctions. When the auction closed I was the high bidder. Little did I know that someone can call in a bid via phone trumping my bid, and SAN is not always notified. So, in effect, SAN shows only online bidders through SAN, not bids (phone or otherwise) going directly to the auction house.

This just doesn't seem right or fair. What is the purpose os SAN then?

Pretty much ruined my day....it was a lot I quite wanted and would have kept bidding if I had known otherwise,
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Brechinite

31 Oct 2023
03:05:17pm

Auctions - Approvals
re: Very disappointed with bidding on SAN

That's auctions for you!

Just never look at their offerings ever again.

Lesson learned.

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vinman
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31 Oct 2023
04:40:38pm
re: Very disappointed with bidding on SAN

I have been disappointed by SAN before. I don't think their sales are always done in real time.
I always use an auction agent for items I really want.

Vince

edit
I checked their site and I only seen their "Mail Sales" (Eastern Auctions) which are handled differently than an auction. You only see the bids placed on SAN. Mail in and phone bids are usually done after their stated close time. I had the same problem with Nutmeg when they were in business, that's when I statrted using an agent. Instead of

"Just never look at their offerings ever again"

I checked into how a mail sale works. Nutmeg always had nice material that I was interested in and I did want to add it to my collection. Using an agent is not for everyone but if you want an item it's best to use one. They can view the item before you place your bid and they make sure you bid gets in. I think it keeps the auction company honest.
Ps
I also worked for Nutmeg for awhile describing "Fancy Cancel" lots. Too much work for too littel pay.
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londonbus1
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31 Oct 2023
05:41:46pm
re: Very disappointed with bidding on SAN

SAN are a waste of time. I tried many times to bid but kept being asked for references, feedback proof from other sites and more. I felt like I'd done something wrong. So I gave up.
But they still keep sending me auction details even though I have left the site and blocked emails from them.

Some years ago I contacted them about one of their auction houses listing items incorrectly described. That's when the trouble started.

Since then I have done my best to ignore them.

Londonbus1

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Laeding
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01 Nov 2023
01:23:08am
re: Very disappointed with bidding on SAN

I use SAN and Philasearch to simply search for items and will typically register and bid directly with the house. The few time I have bid through SAN it seemed fine. I've used Philasearch for bidding a bit more than SAN, and, again, haven't experienced any issues to date. Knowing the "house rules" for a specific auction is important as the "rules" can and will vary according to the type of auction. Auction agents, as previously mentions, are definitely worthwhile. I prefer "live" auctions, and recently participated in a "live" Spink's auction online and there were no surprises other than low hammers on really great material in the area I collect, but that's a different discussion...

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bigcreekdad
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01 Nov 2023
08:40:06am
re: Very disappointed with bidding on SAN

C'mon.....I want that different discussion now. No fair!

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rtvstamps
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01 Nov 2023
09:03:34am
re: Very disappointed with bidding on SAN

I have participated live in SAN with Schuyler J. Rumsey Philatelic Auctions and everything is fine, as Laeding says, you have to see the rules of the auction house, in Schuyler they include live mail offers that arrived prior to the mailbox (snail mail ), via telephone, "floor" and online SAN, other philatelic houses do not include everything and reserve the right to give the winning auction after checking offers received in telephone calls.

The London Bus thing seems strange to me, normally with credit references and/or mentioning an auction house in which you have participated are usually enough.

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Jerryderrstamps
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01 Nov 2023
11:36:53pm
re: Very disappointed with bidding on SAN

I've only used SAN to bid in the Daniel F. Kelleher live auctions, and the only problem I have is that most of the bidders want to pay more for the lots than I do! Seriously, I've never had any issues and have participated in three of the auctions. If the auction you were participating in wasn't live, I don't have any experience with those.

Just checked that last Eastern auction - interestingly the only thing in the terms I found related to SAN suggests that the opposite can occur as well:
"It is possible that Stamp Auction Network (SAN) underbids may become the winning bid at auction close. This is due to the implications of “Limit” and “or” bids."

There is a direct link to their website from SAN and from what I can tell, even if you bid in the mail auction using their site, the same thing could occur.... looks like any bids received by the deadline, no matter how they get them, email, phone, online, regular mail..... can qualify and it makes sense the online site couldn't reflect any late bids. So I think it's just the nature of the beast, and not an SAN issue.


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angore
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Al
Collector, Moderator

02 Nov 2023
03:48:12pm
re: Very disappointed with bidding on SAN

I have heard reports of this elsewhere. I guess you need to bid directly.

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Laeding
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03 Nov 2023
01:31:41am
re: Very disappointed with bidding on SAN

@bigcreekdad, I'll post regarding the auction after I get "through this weekend," daughter has a big volleyball tournament. Son's college applications went out this week, too! Hoping the shipment of my items comes in soon!

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rtvstamps
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03 Nov 2023
10:37:56am
re: Very disappointed with bidding on SAN

Regarding SAN: Yesterday I participated in the Sparks Auctions live auctions through SAN and won what I needed without problems, in this auction house the offers of "snail mail, telephone, floor and Network are mentioned; it is definitely a matter of the good organization of who sells.

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bigcreekdad
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03 Nov 2023
11:40:22am
re: Very disappointed with bidding on SAN

This was a first for me. I've previously won 5 or so Vance auctions, and one Eastern, through Vance with no problems. Live and learn I guess.

Botton line is, why use SAN if you can go directly to auction house? Serious question...anyone have thoughts?

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rtvstamps
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03 Nov 2023
06:56:27pm
re: Very disappointed with bidding on SAN

If you mean going physically, well I live in Mexico and I wouldn't spend on a plane, lodging, etc., to buy a $600.00 dollar stamp and if you mean the auction house page, at least where I participate; They say you that to see and/or participate live/real time, you have to go to SAN

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bigcreekdad
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04 Nov 2023
08:46:55am
re: Very disappointed with bidding on SAN

No, No, No....not physically. I mean directly contact....phone, email etc. Sorry for the confusion.

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katie333
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06 Nov 2023
10:44:31am
re: Very disappointed with bidding on SAN

I participated in one live bidding auction there where the Auction House was only offering the live bidding through SAN. I won the lot I wanted. I think it's up to the individual auction house to properly manage their incoming bids, and keep sites updated. Since it appears this is not being done consistently, probably best to bid with individual locations directly unless there is a live bid on SAN.

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brookbam

14 Nov 2023
09:43:00pm
re: Very disappointed with bidding on SAN

I've had pretty good luck with SAN....probably too good as I hate to think how much I've spent over there!

I'd say I've won about 99.9% of the stuff that I ended up high bidder on at the end of the auction that did NOT get trumped by a late arriving mail bid.

I've bid both at SAN and through dealers that advertise on SAN but bid at the auction house on-line. I just did that Saturday with the Rasdale auction out of Chicago.

Overall I'd say I've had quite a pleasent experience. I ended up with 36,000 FDC after one bid Happy Acutally two...two separate lots thousands in each lot.

Mike


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Author/Postings
Members Picture
bigcreekdad

31 Oct 2023
02:44:48pm

I was bidding, and following, a lot on Eastern Auctions. When the auction closed I was the high bidder. Little did I know that someone can call in a bid via phone trumping my bid, and SAN is not always notified. So, in effect, SAN shows only online bidders through SAN, not bids (phone or otherwise) going directly to the auction house.

This just doesn't seem right or fair. What is the purpose os SAN then?

Pretty much ruined my day....it was a lot I quite wanted and would have kept bidding if I had known otherwise,

Like
Login to Like
this post

www.hipstamp.com/sto ...
Brechinite

31 Oct 2023
03:05:17pm

Auctions - Approvals

re: Very disappointed with bidding on SAN

That's auctions for you!

Just never look at their offerings ever again.

Lesson learned.

Like 
1 Member
likes this post.
Login to Like.

"Gonnae no dae that!..........Just gonnae no!"
Members Picture
vinman

31 Oct 2023
04:40:38pm

re: Very disappointed with bidding on SAN

I have been disappointed by SAN before. I don't think their sales are always done in real time.
I always use an auction agent for items I really want.

Vince

edit
I checked their site and I only seen their "Mail Sales" (Eastern Auctions) which are handled differently than an auction. You only see the bids placed on SAN. Mail in and phone bids are usually done after their stated close time. I had the same problem with Nutmeg when they were in business, that's when I statrted using an agent. Instead of

"Just never look at their offerings ever again"

I checked into how a mail sale works. Nutmeg always had nice material that I was interested in and I did want to add it to my collection. Using an agent is not for everyone but if you want an item it's best to use one. They can view the item before you place your bid and they make sure you bid gets in. I think it keeps the auction company honest.
Ps
I also worked for Nutmeg for awhile describing "Fancy Cancel" lots. Too much work for too littel pay.
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londonbus1

31 Oct 2023
05:41:46pm

re: Very disappointed with bidding on SAN

SAN are a waste of time. I tried many times to bid but kept being asked for references, feedback proof from other sites and more. I felt like I'd done something wrong. So I gave up.
But they still keep sending me auction details even though I have left the site and blocked emails from them.

Some years ago I contacted them about one of their auction houses listing items incorrectly described. That's when the trouble started.

Since then I have done my best to ignore them.

Londonbus1

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Members Picture
Laeding

01 Nov 2023
01:23:08am

re: Very disappointed with bidding on SAN

I use SAN and Philasearch to simply search for items and will typically register and bid directly with the house. The few time I have bid through SAN it seemed fine. I've used Philasearch for bidding a bit more than SAN, and, again, haven't experienced any issues to date. Knowing the "house rules" for a specific auction is important as the "rules" can and will vary according to the type of auction. Auction agents, as previously mentions, are definitely worthwhile. I prefer "live" auctions, and recently participated in a "live" Spink's auction online and there were no surprises other than low hammers on really great material in the area I collect, but that's a different discussion...

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like this post.
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Members Picture
bigcreekdad

01 Nov 2023
08:40:06am

re: Very disappointed with bidding on SAN

C'mon.....I want that different discussion now. No fair!

Like
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this post

www.hipstamp.com/sto ...
Members Picture
rtvstamps

01 Nov 2023
09:03:34am

re: Very disappointed with bidding on SAN

I have participated live in SAN with Schuyler J. Rumsey Philatelic Auctions and everything is fine, as Laeding says, you have to see the rules of the auction house, in Schuyler they include live mail offers that arrived prior to the mailbox (snail mail ), via telephone, "floor" and online SAN, other philatelic houses do not include everything and reserve the right to give the winning auction after checking offers received in telephone calls.

The London Bus thing seems strange to me, normally with credit references and/or mentioning an auction house in which you have participated are usually enough.

Like 
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rtvmodeler.com/Stamp ...
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Jerryderrstamps

01 Nov 2023
11:36:53pm

re: Very disappointed with bidding on SAN

I've only used SAN to bid in the Daniel F. Kelleher live auctions, and the only problem I have is that most of the bidders want to pay more for the lots than I do! Seriously, I've never had any issues and have participated in three of the auctions. If the auction you were participating in wasn't live, I don't have any experience with those.

Just checked that last Eastern auction - interestingly the only thing in the terms I found related to SAN suggests that the opposite can occur as well:
"It is possible that Stamp Auction Network (SAN) underbids may become the winning bid at auction close. This is due to the implications of “Limit” and “or” bids."

There is a direct link to their website from SAN and from what I can tell, even if you bid in the mail auction using their site, the same thing could occur.... looks like any bids received by the deadline, no matter how they get them, email, phone, online, regular mail..... can qualify and it makes sense the online site couldn't reflect any late bids. So I think it's just the nature of the beast, and not an SAN issue.


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angore

Al
Collector, Moderator
02 Nov 2023
03:48:12pm

re: Very disappointed with bidding on SAN

I have heard reports of this elsewhere. I guess you need to bid directly.

Like
Login to Like
this post

"Stamp Collecting is a many splendored thing"
Members Picture
Laeding

03 Nov 2023
01:31:41am

re: Very disappointed with bidding on SAN

@bigcreekdad, I'll post regarding the auction after I get "through this weekend," daughter has a big volleyball tournament. Son's college applications went out this week, too! Hoping the shipment of my items comes in soon!

Like
Login to Like
this post
Members Picture
rtvstamps

03 Nov 2023
10:37:56am

re: Very disappointed with bidding on SAN

Regarding SAN: Yesterday I participated in the Sparks Auctions live auctions through SAN and won what I needed without problems, in this auction house the offers of "snail mail, telephone, floor and Network are mentioned; it is definitely a matter of the good organization of who sells.

Like
Login to Like
this post

rtvmodeler.com/Stamp ...
Members Picture
bigcreekdad

03 Nov 2023
11:40:22am

re: Very disappointed with bidding on SAN

This was a first for me. I've previously won 5 or so Vance auctions, and one Eastern, through Vance with no problems. Live and learn I guess.

Botton line is, why use SAN if you can go directly to auction house? Serious question...anyone have thoughts?

Like
Login to Like
this post

www.hipstamp.com/sto ...
Members Picture
rtvstamps

03 Nov 2023
06:56:27pm

re: Very disappointed with bidding on SAN

If you mean going physically, well I live in Mexico and I wouldn't spend on a plane, lodging, etc., to buy a $600.00 dollar stamp and if you mean the auction house page, at least where I participate; They say you that to see and/or participate live/real time, you have to go to SAN

Like
Login to Like
this post

rtvmodeler.com/Stamp ...
Members Picture
bigcreekdad

04 Nov 2023
08:46:55am

re: Very disappointed with bidding on SAN

No, No, No....not physically. I mean directly contact....phone, email etc. Sorry for the confusion.

Like
Login to Like
this post

www.hipstamp.com/sto ...
Members Picture
katie333

06 Nov 2023
10:44:31am

re: Very disappointed with bidding on SAN

I participated in one live bidding auction there where the Auction House was only offering the live bidding through SAN. I won the lot I wanted. I think it's up to the individual auction house to properly manage their incoming bids, and keep sites updated. Since it appears this is not being done consistently, probably best to bid with individual locations directly unless there is a live bid on SAN.

Like
Login to Like
this post
brookbam

14 Nov 2023
09:43:00pm

re: Very disappointed with bidding on SAN

I've had pretty good luck with SAN....probably too good as I hate to think how much I've spent over there!

I'd say I've won about 99.9% of the stuff that I ended up high bidder on at the end of the auction that did NOT get trumped by a late arriving mail bid.

I've bid both at SAN and through dealers that advertise on SAN but bid at the auction house on-line. I just did that Saturday with the Rasdale auction out of Chicago.

Overall I'd say I've had quite a pleasent experience. I ended up with 36,000 FDC after one bid Happy Acutally two...two separate lots thousands in each lot.

Mike


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this post

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