Discussion - Member to Member Sales - Research Center
Discussion - Member to Member Sales - Research Center
09:58:28pm
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You can automate feedback settings in Ebay, as I do. I stored six positive comments, one of which is left at random when a customer pays. Once payment has been made, the buyer has "done their bit" and deserves feedback
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10:15:40pm
"the buyer has "done their bit" and deserves feedback"
My point exactly! I am at about 420 feedbacks and need to get to 500 to get my next coloured star!!! Sort of like a kid in primary trying to get a gold star.
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I am with Dave on this one - I provide the buyer with feedback immediately after I ship and use it to notify the buyer that I shipped the item.
That said, since ebay no longer allows a seller to give negative feedback to a buyer (all buyers have perfect feedback) their lack of giving feedback may be philosophical. You might want to consider that giving negative feedback should not be taken lightly - it is a permanent stain on the sellers reputation and it may cause them to block you. My only negative on ebay (1998?-2007) out of 4000 orders (not items) was from a buyer who purchased an item on Dec 11th, their check arrived Dec 22nd It was a gift to their father and the complaint was that it didn't arrive by Christmas. Yes, I blocked them.
Do you want to buy stamps or get colored stars which no seller is ever going to look at since buyers can't be given negatives?
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Feedback?
https://www.youtube.com/watch?v=R3ot1HjC ...
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08:10:09am
No, it does sound a bit petty on my part. I would never give a seller negative feedback unless it was something really serious. I didn't realize, since I don't sell there anymore, that a buyer could not be given negative feedback, seems a bit unfair! But I do know that things are really skewed in the buyers favour after listening to a few friends who still sell there. A lot of games being played, one reason why I don't want to sell on E-Bay again.
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Ebay.....what is the point of feedback if you aren't allowed to leave all kinds of feedback? Has hurting someone's feelings now leeched into the philatelic world? Whether I am buying or selling, negative feedback can (not will) affect my decisions. I occasionally run across a stamp I'd like to buy, but the pic is a bit blurry, or there is no pic of the rear. I will look at feedback of the seller for any complaints of poorly or misidentified stamps (ignore my recent post in "Can you ID this").If I see history of this I may not purchase the stamp.
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As a seller, the worst feedback isn't the negative guff from the occasional oddball, or the neutral nothingness.
The worst is when you've inserted a pristine stamp into a rigid stock card and sealed it in plastic, using invisible tape so it peels easily, printed a packing slip, inserted it all into an envelope, again sealed with invisible tape, selected the most attractive stamps you can find for postage and mailed it all within one day, for the buyer to leave one-word feedback like "OK" or "good". THAT sucks.
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I just checked to see but there is no problem with leaving Negative Feedback. I could right now leave Negative Feedback to someone whose stamp didn't arrive. I tried just to see if it would work. I am not going to since it's not his fault.
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Yes, a buyer can still leave negative feedback for sellers but a seller cannot leave negative feedback for buyers - it's been that way for a relatively long time.
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I rarely leave feedback, partly because I don’t plan my days very well but mainly because…why? I don’t buy anything in a brick-and-mortar store and assume that it’s my responsibility to “leave feedback”. Isn’t enough “feedback” provided by the money — my money — that I give sellers, in addition to a “Thank you” in face-to-face transactions, in return for reasonable service and the quality of the merchandise they sell to me? I spend quite enough time in front of my computer, thank you, without having to spend more time with “feedback”. Can’t sellers see that if their business is meeting their goals they require doing a good job? Or that if they are heading for “bankruptcy” they need to to engage some self-assessment and perhaps ask qualified advisors for help?
Bob
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03:12:14pm
I guess I'm a bit strange, but I was always told that saying "thank you" was a good thing to do. When I get an item I want and like it seems like I have a duty to say "thank you" by giving feedback! I just takes a minute or less and should make everyone feel a little better. Even if the seller doesn't give a damn if I give feedback it makes me feel a bit better. And if I give feedback to them they should do the same for me, even if it is set up to be done automatically. It only seems like the right thing to do!!
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11:54:57am
I know this is petty but there are more and more E-Bay sellers not giving feedback and I find it annoying. I know it's that one extra thing a seller has to do but there is at least one person I am about to take off my list of people I'll buy from! I always give feedback and always thank people for material on SOR as well, it's only common courtesy. When I go into E-Bay it always tells me how many people I have not given feedback to yet since I only give feedback after the item is received and checked, of course! Do E-Bay sellers get the same reminder? Just curious!
Edit: There are a few SOR sellers who never enter when an object is sent. As a buyer it really help to know when items are on the way, please! I also know there are buyers who don't say when they receive an object. This is wrong as well! If I were a seller I would like to know if an item actually showed up or was lost in the mail somewhere. Again, just my opinion and I know some of you think these things are important. My mother always told me to say "please" and "thank you". If you don't do these things I think it reflects badly on both you and your parents!
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"the buyer has "done their bit" and deserves feedback"
I never leave feedback before I had received feedback from the buyer.
Years ago I had a guy from Israel, who pointed out none-existing faults with some stamps he received in order to get a 10% credit. After receiving the credit, he asked for more of the same material, of which I had, wanting to buy it at 10% less.
Interestingly all material was sold to another Israeli, who cleaned all my supplies completely, even some damaged items that I had told him were damaged - all at 100% of what I asked.
So you never know.
As for feedback not left, it doesn't bother me. I archive the transaction and do not see it any more. It is the same type of thing as some of us not acknowledging receipt of an order in our system - sometimes we do not have time or forget.
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I do leave feedback for the buyer when i ship an item, HOWEVER 0 think about how you would feel if you were a seller on Ebay and sold a really nice antique for $400. You give the buyer great feedback. A month later he files a SNAD (significantly not as described) stating the item is a fake. You know it is OK but tell him to ship it back. He emails you (xc to Ebay and Paypal) that he is returning the item and provides a tracking number. Box weight is identical to what you sent but the box is carefully packed with ..................rocks. It happens, first - you are probably out the $400 because you have no proof of what happened and Ebay usually sides with the buyer (as does Paypal, though not always) and they will take the money from your bank account to give to the buyer if you refuse to refund.
As painful as that is, even worse is the fact you are not allowed to give a negative to a buyer UNDER ANY CIRCUMSTANCE, and others sellers look at your feedback and assume the guy is OK.
Not the same as your issue but a lot of buyers feel feedback is useless, or worse and don't play the game anymore.
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07:13:49pm
"When I go into E-Bay it always tells me how many people I have not given feedback to yet since I only give feedback after the item is received and checked, of course! Do E-Bay sellers get the same reminder? Just curious!"
I know it's easy to forget to leave feedback and you really don't want to leave feedback to someone who might try to rip you off later, but I'm still curious about the answer to the above question. I don't sell anymore so I really have no idea. I haven't sold on E-Bay for about 20 years and things were very different back then!
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It is quite simple.
Ebay feedback is a total waste of time.
To a seller it is meaningless. To a buyer it is meaningless.
If someone is going to scam you they will scam you no matter what the feedback says about them.
I only spend $20 at any one time. I am prepared to lose $20.
For any larger amount I want to physically see what I am spending my money on.
Yes I am a dinosaur but money
https://www.youtube.com/watch?v=bvEexTom ...
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" I haven't sold on E-Bay for about 20 years and things were very different back then!"
That explains a lot. In 2007 John Donahoe took the reigns at Ebay. He is ex-Bain and introduced his "disruptive innovation" management style to Ebay. I stayed just long enough to see that constant, never ending change was "disruptive" and said goodby, returned once and left again after a couple of months. Change only for the sake of change creates constant turmoil - I had a serious heart attack in 2003 and prefer calm to chaos.
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09:17:04am
It really doesn't matter how much things have changed, it still doesn't hurt to say "please" or "thank you" by leaving feedback!!
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Kinda silly for sellers not to leave feedback since there is a function where eBay automatically sends feedback for sellers. I have that in place and check to make sure it's working from time to time because it would be like eBay to screw it up!
But there are people that go out of their way to leave nice feedback! I am apparently "one of the kindest sellers..."! It made my day, and makes me happy. When I am down and out and feel like nobody likes me, I go read my eBay feedback! 
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04:02:00pm
"When I am down and out and feel like nobody likes me, I go read my eBay feedback! Big Grin
"
I like that! I was thinking today when I was checking "my E-Bay" ,and noticed there were several people not leaving feedback for items I received and gave feedback for, how rude it is. When someone you deal with says "thank you" most normal people say "you're welcome". It's only polite! I looked at the responses to this posting by a few of you who obviously disagree with me! I sent a notice to six sellers telling them if they were not capable of saying "you're welcome" I would not buy from them again. None of them were major sellers anyway, so no great loss! I might sound very petty but rudeness has always bothered me!
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Courtesy and good manners are always the right path to take. Reaching out to fellow SOR folk is also good. Making friends, and connecting is the best of course, and that is the direction we could improve upon going forward. Never lose sight of the star-you all have friends here. Will Rodgers was once asked about 'strangers' and he replied "a stranger is just a friend I haven't met yet"- words to live by.
Dan C
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I have a seller I buy from regularly. i was giving him good feedback but he wasn't giving me feedback. i asked him about it and he's say he doesn't have time to give feedback. So I quit giving him feedback. Only reason I still buy from him is he has good prices (almost as good as mine-LOL)
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04:03:05pm
Carl. I have the same problem exactly. There's a person I have bought several items from - I collect postmarks from Queen's County, Nova Scotia and I've picked up a couple hard to get ones from this buyer. She only leaves feedback if I remind her and I don't like doing that. I'll continue to buy from her but I won't leave feedback for her. Not a big deal since I like the person - she gives most of her E-Bay income to a charity! It just seems like the solution!!
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This is my diabetic cat OBI! I think, therefore I am - I think! Descartes, sort of!
13 Dec 2022
09:58:28pm
I have one person I have bought from on E-Bay who never seems to post feedback. The stuff is great and I always give her excellent reviews. If I can go to the trouble of doing this little thing why can't she? Can you leave a negative comment about a person who sells great stuff just because they can't be bothered to give feedback? Am I getting peeved about nothing? Any comments?
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re: Does this annoy you as well when it happens?
You can automate feedback settings in Ebay, as I do. I stored six positive comments, one of which is left at random when a customer pays. Once payment has been made, the buyer has "done their bit" and deserves feedback
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This is my diabetic cat OBI! I think, therefore I am - I think! Descartes, sort of!
13 Dec 2022
10:15:40pm
re: Does this annoy you as well when it happens?
"the buyer has "done their bit" and deserves feedback"
My point exactly! I am at about 420 feedbacks and need to get to 500 to get my next coloured star!!! Sort of like a kid in primary trying to get a gold star.
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06:10:11am
re: Does this annoy you as well when it happens?
I am with Dave on this one - I provide the buyer with feedback immediately after I ship and use it to notify the buyer that I shipped the item.
That said, since ebay no longer allows a seller to give negative feedback to a buyer (all buyers have perfect feedback) their lack of giving feedback may be philosophical. You might want to consider that giving negative feedback should not be taken lightly - it is a permanent stain on the sellers reputation and it may cause them to block you. My only negative on ebay (1998?-2007) out of 4000 orders (not items) was from a buyer who purchased an item on Dec 11th, their check arrived Dec 22nd It was a gift to their father and the complaint was that it didn't arrive by Christmas. Yes, I blocked them.
Do you want to buy stamps or get colored stars which no seller is ever going to look at since buyers can't be given negatives?
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06:30:36am
Auctions - Approvals
re: Does this annoy you as well when it happens?
Feedback?
https://www.youtube.com/watch?v=R3ot1HjC ...
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This is my diabetic cat OBI! I think, therefore I am - I think! Descartes, sort of!
14 Dec 2022
08:10:09am
re: Does this annoy you as well when it happens?
No, it does sound a bit petty on my part. I would never give a seller negative feedback unless it was something really serious. I didn't realize, since I don't sell there anymore, that a buyer could not be given negative feedback, seems a bit unfair! But I do know that things are really skewed in the buyers favour after listening to a few friends who still sell there. A lot of games being played, one reason why I don't want to sell on E-Bay again.
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re: Does this annoy you as well when it happens?
Ebay.....what is the point of feedback if you aren't allowed to leave all kinds of feedback? Has hurting someone's feelings now leeched into the philatelic world? Whether I am buying or selling, negative feedback can (not will) affect my decisions. I occasionally run across a stamp I'd like to buy, but the pic is a bit blurry, or there is no pic of the rear. I will look at feedback of the seller for any complaints of poorly or misidentified stamps (ignore my recent post in "Can you ID this").If I see history of this I may not purchase the stamp.
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re: Does this annoy you as well when it happens?
As a seller, the worst feedback isn't the negative guff from the occasional oddball, or the neutral nothingness.
The worst is when you've inserted a pristine stamp into a rigid stock card and sealed it in plastic, using invisible tape so it peels easily, printed a packing slip, inserted it all into an envelope, again sealed with invisible tape, selected the most attractive stamps you can find for postage and mailed it all within one day, for the buyer to leave one-word feedback like "OK" or "good". THAT sucks.
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re: Does this annoy you as well when it happens?
I just checked to see but there is no problem with leaving Negative Feedback. I could right now leave Negative Feedback to someone whose stamp didn't arrive. I tried just to see if it would work. I am not going to since it's not his fault.
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10:03:46am
re: Does this annoy you as well when it happens?
Yes, a buyer can still leave negative feedback for sellers but a seller cannot leave negative feedback for buyers - it's been that way for a relatively long time.
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re: Does this annoy you as well when it happens?
I rarely leave feedback, partly because I don’t plan my days very well but mainly because…why? I don’t buy anything in a brick-and-mortar store and assume that it’s my responsibility to “leave feedback”. Isn’t enough “feedback” provided by the money — my money — that I give sellers, in addition to a “Thank you” in face-to-face transactions, in return for reasonable service and the quality of the merchandise they sell to me? I spend quite enough time in front of my computer, thank you, without having to spend more time with “feedback”. Can’t sellers see that if their business is meeting their goals they require doing a good job? Or that if they are heading for “bankruptcy” they need to to engage some self-assessment and perhaps ask qualified advisors for help?
Bob
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This is my diabetic cat OBI! I think, therefore I am - I think! Descartes, sort of!
15 Dec 2022
03:12:14pm
re: Does this annoy you as well when it happens?
I guess I'm a bit strange, but I was always told that saying "thank you" was a good thing to do. When I get an item I want and like it seems like I have a duty to say "thank you" by giving feedback! I just takes a minute or less and should make everyone feel a little better. Even if the seller doesn't give a damn if I give feedback it makes me feel a bit better. And if I give feedback to them they should do the same for me, even if it is set up to be done automatically. It only seems like the right thing to do!!
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This is my diabetic cat OBI! I think, therefore I am - I think! Descartes, sort of!
05 Jan 2023
11:54:57am
re: Does this annoy you as well when it happens?
I know this is petty but there are more and more E-Bay sellers not giving feedback and I find it annoying. I know it's that one extra thing a seller has to do but there is at least one person I am about to take off my list of people I'll buy from! I always give feedback and always thank people for material on SOR as well, it's only common courtesy. When I go into E-Bay it always tells me how many people I have not given feedback to yet since I only give feedback after the item is received and checked, of course! Do E-Bay sellers get the same reminder? Just curious!
Edit: There are a few SOR sellers who never enter when an object is sent. As a buyer it really help to know when items are on the way, please! I also know there are buyers who don't say when they receive an object. This is wrong as well! If I were a seller I would like to know if an item actually showed up or was lost in the mail somewhere. Again, just my opinion and I know some of you think these things are important. My mother always told me to say "please" and "thank you". If you don't do these things I think it reflects badly on both you and your parents!
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re: Does this annoy you as well when it happens?
"the buyer has "done their bit" and deserves feedback"
I never leave feedback before I had received feedback from the buyer.
Years ago I had a guy from Israel, who pointed out none-existing faults with some stamps he received in order to get a 10% credit. After receiving the credit, he asked for more of the same material, of which I had, wanting to buy it at 10% less.
Interestingly all material was sold to another Israeli, who cleaned all my supplies completely, even some damaged items that I had told him were damaged - all at 100% of what I asked.
So you never know.
As for feedback not left, it doesn't bother me. I archive the transaction and do not see it any more. It is the same type of thing as some of us not acknowledging receipt of an order in our system - sometimes we do not have time or forget.
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07:03:31pm
re: Does this annoy you as well when it happens?
I do leave feedback for the buyer when i ship an item, HOWEVER 0 think about how you would feel if you were a seller on Ebay and sold a really nice antique for $400. You give the buyer great feedback. A month later he files a SNAD (significantly not as described) stating the item is a fake. You know it is OK but tell him to ship it back. He emails you (xc to Ebay and Paypal) that he is returning the item and provides a tracking number. Box weight is identical to what you sent but the box is carefully packed with ..................rocks. It happens, first - you are probably out the $400 because you have no proof of what happened and Ebay usually sides with the buyer (as does Paypal, though not always) and they will take the money from your bank account to give to the buyer if you refuse to refund.
As painful as that is, even worse is the fact you are not allowed to give a negative to a buyer UNDER ANY CIRCUMSTANCE, and others sellers look at your feedback and assume the guy is OK.
Not the same as your issue but a lot of buyers feel feedback is useless, or worse and don't play the game anymore.
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This is my diabetic cat OBI! I think, therefore I am - I think! Descartes, sort of!
06 Jan 2023
07:13:49pm
re: Does this annoy you as well when it happens?
"When I go into E-Bay it always tells me how many people I have not given feedback to yet since I only give feedback after the item is received and checked, of course! Do E-Bay sellers get the same reminder? Just curious!"
I know it's easy to forget to leave feedback and you really don't want to leave feedback to someone who might try to rip you off later, but I'm still curious about the answer to the above question. I don't sell anymore so I really have no idea. I haven't sold on E-Bay for about 20 years and things were very different back then!
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05:59:49am
Auctions - Approvals
re: Does this annoy you as well when it happens?
It is quite simple.
Ebay feedback is a total waste of time.
To a seller it is meaningless. To a buyer it is meaningless.
If someone is going to scam you they will scam you no matter what the feedback says about them.
I only spend $20 at any one time. I am prepared to lose $20.
For any larger amount I want to physically see what I am spending my money on.
Yes I am a dinosaur but money
https://www.youtube.com/watch?v=bvEexTom ...
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08:51:09am
re: Does this annoy you as well when it happens?
" I haven't sold on E-Bay for about 20 years and things were very different back then!"
That explains a lot. In 2007 John Donahoe took the reigns at Ebay. He is ex-Bain and introduced his "disruptive innovation" management style to Ebay. I stayed just long enough to see that constant, never ending change was "disruptive" and said goodby, returned once and left again after a couple of months. Change only for the sake of change creates constant turmoil - I had a serious heart attack in 2003 and prefer calm to chaos.
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This is my diabetic cat OBI! I think, therefore I am - I think! Descartes, sort of!
07 Jan 2023
09:17:04am
re: Does this annoy you as well when it happens?
It really doesn't matter how much things have changed, it still doesn't hurt to say "please" or "thank you" by leaving feedback!!
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re: Does this annoy you as well when it happens?
Kinda silly for sellers not to leave feedback since there is a function where eBay automatically sends feedback for sellers. I have that in place and check to make sure it's working from time to time because it would be like eBay to screw it up!
But there are people that go out of their way to leave nice feedback! I am apparently "one of the kindest sellers..."! It made my day, and makes me happy. When I am down and out and feel like nobody likes me, I go read my eBay feedback!
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This is my diabetic cat OBI! I think, therefore I am - I think! Descartes, sort of!
20 Jan 2023
04:02:00pm
re: Does this annoy you as well when it happens?
"When I am down and out and feel like nobody likes me, I go read my eBay feedback! Big Grin
"
I like that! I was thinking today when I was checking "my E-Bay" ,and noticed there were several people not leaving feedback for items I received and gave feedback for, how rude it is. When someone you deal with says "thank you" most normal people say "you're welcome". It's only polite! I looked at the responses to this posting by a few of you who obviously disagree with me! I sent a notice to six sellers telling them if they were not capable of saying "you're welcome" I would not buy from them again. None of them were major sellers anyway, so no great loss! I might sound very petty but rudeness has always bothered me!
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re: Does this annoy you as well when it happens?
Courtesy and good manners are always the right path to take. Reaching out to fellow SOR folk is also good. Making friends, and connecting is the best of course, and that is the direction we could improve upon going forward. Never lose sight of the star-you all have friends here. Will Rodgers was once asked about 'strangers' and he replied "a stranger is just a friend I haven't met yet"- words to live by.
Dan C
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Auctions
re: Does this annoy you as well when it happens?
I have a seller I buy from regularly. i was giving him good feedback but he wasn't giving me feedback. i asked him about it and he's say he doesn't have time to give feedback. So I quit giving him feedback. Only reason I still buy from him is he has good prices (almost as good as mine-LOL).
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This is my diabetic cat OBI! I think, therefore I am - I think! Descartes, sort of!
21 Jan 2023
04:03:05pm
re: Does this annoy you as well when it happens?
Carl. I have the same problem exactly. There's a person I have bought several items from - I collect postmarks from Queen's County, Nova Scotia and I've picked up a couple hard to get ones from this buyer. She only leaves feedback if I remind her and I don't like doing that. I'll continue to buy from her but I won't leave feedback for her. Not a big deal since I like the person - she gives most of her E-Bay income to a charity! It just seems like the solution!!
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