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For People Who Love To Talk About Stamps



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General Philatelic/Gen. Discussion : Stamps2go

 

Author
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d1stamper
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06 Sep 2020
03:12:39pm

Auctions - Approvals
Has anyone tried to get on the web site of stamps2go.com?

I have tried but it seems to be down.

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dani20
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06 Sep 2020
03:43:17pm
re: Stamps2go

Agreed-I found the same thing.
Dan C.

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mbo1142
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I thought I was wrong once, but I was mistaken.

06 Sep 2020
03:58:12pm
re: Stamps2go

They have a message stating "Closed for Maintenance"

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peppie61
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06 Sep 2020
03:59:13pm
re: Stamps2go

Same here. http://www.stamps2go.com/ (http instead of https) says: "Sorry ... we are closed for maintenance."

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dani20
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06 Sep 2020
04:12:06pm
re: Stamps2go

Thanks for the clarifications.
Best,
Dan

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Strider
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06 Sep 2020
04:36:53pm
re: Stamps2go

Hmm. It was open yesterday morning and again this morning. We're taking a break in Cornwall, on the Lizard. I went on line before breakfast and filled some gaps in Denmark and Sweden. More to get tomorrow morning, I hope.

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Strider
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06 Sep 2020
04:59:13pm
re: Stamps2go

Oh. I see what you mean. Hope they get going again soon - I've got some Danish newspaper stamps to buy. But never mind, I can take the boat out while I wait.

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d1stamper
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07 Sep 2020
11:22:56am

Auctions - Approvals
re: Stamps2go

Day 2 and still not on line and no communication from them. Did they close down permanently?

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capn_ed
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07 Sep 2020
01:30:17pm
re: Stamps2go

From their Facebook page:

"At 5:41AM (ET) on September 6th Stamps2Go suffered a catastrophic failure of our web server. Although we have a recent copy of our data, it will be necessary to completely rebuild the server and software environment. This may take up to a few days to complete ... so please have patience with us.
We know that this is a tremendous inconvenience for our sellers and those who use Stamps2Go for their stamp purchases. Please accept our apologies, and know that we are working hard to get everything back on line again.
More news later."

So, that's probably why they are offline.

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51Studebaker
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Dialysis, damned if you do...dead if you don't

08 Sep 2020
08:01:15am
re: Stamps2go

That is different than the previous "Closed for Maintenance" notification. Commercial transactional websites typically have significant failsafe architecture and much more robust disaster plans than other websites. Having a single point of failure like one server going south on a commercial website is a contingency management issue.
Don

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"Current Score... Don 1 - Cancer 0"

stampsmarter.org
cdj1122
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Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..

08 Sep 2020
02:30:59pm
re: Stamps2go

" ....Commercial transactional websites typically
have significant failsafe architecture and much
more robust disaster plans than other websites. ...."


Might it be a cover for some other problem?
I note that we just passed the end of a month
and sometimes bills are not paid on time.
Blaming a disruption on a server catastrophe
might be akin to "The dog ate my homework."

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".... You may think you understood what you thought I said, but I'm not sure you realize that what you think you heard is not what I thought I meant. .... "
dani20
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08 Sep 2020
02:46:03pm
re: Stamps2go

capn_ed has it right. I contacted the webmasters (Matt & Paul) on Stamps2Go with the following:
Dear Guys,
I know you have your hands full unscrambling the website issue(s). My stamp club (Stamporama) is asking and speculating about what's going on. (Our membership is International with over 2,000+ members.) If you were to put out a statement, I would see to it that it would be circulated widely. Let me know if I can be of any help there.
Best,
Dan
-----------------------
and received the following response:

Hi Dan,
The brief message you should be seeing on the home page of the website pretty much sums things up.
Matt and I are working to build a new server. We're looking forward to getting everything back on line in the next day or two ... hopefully.
Paul
---------------------------------------

Good call, Capn_ed.

Best,
Dan C.

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ScanStamps
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08 Sep 2020
02:55:22pm
re: Stamps2go

I'm surprised they don't have cloud server backup that takes over when something like this happens.

But then again... we tend to forget that many operations that "look big" are actually run on a shoestring budget, on an old computer in someone's basement.

I hope they get it fixed with a new more robust setup; always liked that site.

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scanstamps.blogspot.com
51Studebaker
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Dialysis, damned if you do...dead if you don't

08 Sep 2020
04:33:53pm
re: Stamps2go

As was previously noted, the site code and design reflected an older implementation. These kinds of servers (lower budget, lower tech, running older software, and contain transactions) are ‘juicy low hanging fruit’ for hacking morons and ransomware thieves; hopefully this is not what happened to them.
Don

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"Current Score... Don 1 - Cancer 0"

stampsmarter.org
capn_ed
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13 Sep 2020
02:45:11am
re: Stamps2go

Latest news on the Stamps2go homepage, as of now (1:44 AM, Sunday September 13th CDT)

"We are currently testing our new server and expect to be back on line before the end of this weekend. If you had an active shopping cart on September 6th when we suffered the crash, your cart will still be available when the new server comes on line. If you are a seller who has pending orders, we have extended the period to acknowledge the order and enter a shipping date."

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ScanStamps
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13 Sep 2020
03:31:37pm
re: Stamps2go

As of right now (12:30pm US Pacific time), Stamps2Go appears to be up and running again. Haven't tried actually doing anything yet, but I could access my account and browse.

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scanstamps.blogspot.com
        

 

Author/Postings
Members Picture
d1stamper

06 Sep 2020
03:12:39pm

Auctions - Approvals

Has anyone tried to get on the web site of stamps2go.com?

I have tried but it seems to be down.

Like
Login to Like
this post
Members Picture
dani20

06 Sep 2020
03:43:17pm

re: Stamps2go

Agreed-I found the same thing.
Dan C.

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this post
Members Picture
mbo1142

I thought I was wrong once, but I was mistaken.
06 Sep 2020
03:58:12pm

re: Stamps2go

They have a message stating "Closed for Maintenance"

Like
Login to Like
this post
Members Picture
peppie61

06 Sep 2020
03:59:13pm

re: Stamps2go

Same here. http://www.stamps2go.com/ (http instead of https) says: "Sorry ... we are closed for maintenance."

Like
Login to Like
this post
Members Picture
dani20

06 Sep 2020
04:12:06pm

re: Stamps2go

Thanks for the clarifications.
Best,
Dan

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this post
Members Picture
Strider

06 Sep 2020
04:36:53pm

re: Stamps2go

Hmm. It was open yesterday morning and again this morning. We're taking a break in Cornwall, on the Lizard. I went on line before breakfast and filled some gaps in Denmark and Sweden. More to get tomorrow morning, I hope.

Like
Login to Like
this post
Members Picture
Strider

06 Sep 2020
04:59:13pm

re: Stamps2go

Oh. I see what you mean. Hope they get going again soon - I've got some Danish newspaper stamps to buy. But never mind, I can take the boat out while I wait.

Like
Login to Like
this post
Members Picture
d1stamper

07 Sep 2020
11:22:56am

Auctions - Approvals

re: Stamps2go

Day 2 and still not on line and no communication from them. Did they close down permanently?

Like
Login to Like
this post
Members Picture
capn_ed

07 Sep 2020
01:30:17pm

re: Stamps2go

From their Facebook page:

"At 5:41AM (ET) on September 6th Stamps2Go suffered a catastrophic failure of our web server. Although we have a recent copy of our data, it will be necessary to completely rebuild the server and software environment. This may take up to a few days to complete ... so please have patience with us.
We know that this is a tremendous inconvenience for our sellers and those who use Stamps2Go for their stamp purchases. Please accept our apologies, and know that we are working hard to get everything back on line again.
More news later."

So, that's probably why they are offline.

Like 
3 Members
like this post.
Login to Like.
Members Picture
51Studebaker

Dialysis, damned if you do...dead if you don't
08 Sep 2020
08:01:15am

re: Stamps2go

That is different than the previous "Closed for Maintenance" notification. Commercial transactional websites typically have significant failsafe architecture and much more robust disaster plans than other websites. Having a single point of failure like one server going south on a commercial website is a contingency management issue.
Don

Like
Login to Like
this post

"Current Score... Don 1 - Cancer 0"

stampsmarter.org

Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..
08 Sep 2020
02:30:59pm

re: Stamps2go

" ....Commercial transactional websites typically
have significant failsafe architecture and much
more robust disaster plans than other websites. ...."


Might it be a cover for some other problem?
I note that we just passed the end of a month
and sometimes bills are not paid on time.
Blaming a disruption on a server catastrophe
might be akin to "The dog ate my homework."

Like 
2 Members
like this post.
Login to Like.

".... You may think you understood what you thought I said, but I'm not sure you realize that what you think you heard is not what I thought I meant. .... "
Members Picture
dani20

08 Sep 2020
02:46:03pm

re: Stamps2go

capn_ed has it right. I contacted the webmasters (Matt & Paul) on Stamps2Go with the following:
Dear Guys,
I know you have your hands full unscrambling the website issue(s). My stamp club (Stamporama) is asking and speculating about what's going on. (Our membership is International with over 2,000+ members.) If you were to put out a statement, I would see to it that it would be circulated widely. Let me know if I can be of any help there.
Best,
Dan
-----------------------
and received the following response:

Hi Dan,
The brief message you should be seeing on the home page of the website pretty much sums things up.
Matt and I are working to build a new server. We're looking forward to getting everything back on line in the next day or two ... hopefully.
Paul
---------------------------------------

Good call, Capn_ed.

Best,
Dan C.

Like
Login to Like
this post
Members Picture
ScanStamps

08 Sep 2020
02:55:22pm

re: Stamps2go

I'm surprised they don't have cloud server backup that takes over when something like this happens.

But then again... we tend to forget that many operations that "look big" are actually run on a shoestring budget, on an old computer in someone's basement.

I hope they get it fixed with a new more robust setup; always liked that site.

Like
Login to Like
this post

scanstamps.blogspot. ...
Members Picture
51Studebaker

Dialysis, damned if you do...dead if you don't
08 Sep 2020
04:33:53pm

re: Stamps2go

As was previously noted, the site code and design reflected an older implementation. These kinds of servers (lower budget, lower tech, running older software, and contain transactions) are ‘juicy low hanging fruit’ for hacking morons and ransomware thieves; hopefully this is not what happened to them.
Don

Like
Login to Like
this post

"Current Score... Don 1 - Cancer 0"

stampsmarter.org
Members Picture
capn_ed

13 Sep 2020
02:45:11am

re: Stamps2go

Latest news on the Stamps2go homepage, as of now (1:44 AM, Sunday September 13th CDT)

"We are currently testing our new server and expect to be back on line before the end of this weekend. If you had an active shopping cart on September 6th when we suffered the crash, your cart will still be available when the new server comes on line. If you are a seller who has pending orders, we have extended the period to acknowledge the order and enter a shipping date."

Like 
2 Members
like this post.
Login to Like.
Members Picture
ScanStamps

13 Sep 2020
03:31:37pm

re: Stamps2go

As of right now (12:30pm US Pacific time), Stamps2Go appears to be up and running again. Haven't tried actually doing anything yet, but I could access my account and browse.

Like 
2 Members
like this post.
Login to Like.

scanstamps.blogspot. ...
        

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