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General Philatelic/Gen. Discussion : When they avoid paypal payment for ebay

 

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philb
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27 Dec 2016
08:58:05pm

Auctions
Its no big thing but i sold a cover on ebay December 3 and the buyer requested my mailing address...i did not receive his payment but he is bombarding me with e mails asking if the payment arrived yet...it has not. This is a very unusual and unfortunate situation..99 percent of the people pay with paypal..and the U.S. postal service does deliver the mail. I am not going to send him the cover if i do not receive payment..but i may ask ebay if we can void the transaction (if the buyer is willing) i ain't going to ask him to resend payment.
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"And every hair is measured like every grain of sand"
carlberky
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28 Dec 2016
10:31:57am
re: When they avoid paypal payment for ebay

.. and the U.S. postal service does deliver the mail

Unfortunately, not always. In June and July (vacation time?), with the packages mailed at the neighborhood pickup box, I had four sales which did not not show up for tracking.

the Supervisor was sympathetic, but not really helpful, suggesting that the problem was at the next city on the route (Portland). That made no sense, since it was 'never delivered' to her office per the tracking.

The buyers had a lot of patience and waited a few weeks, but I eventually gave refunds to all.

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"To paraphrase, Life is but a bird, and the bird of Life is on the wing. Hurry up ... Life is waiting."
michael78651

28 Dec 2016
10:52:10am
re: When they avoid paypal payment for ebay

Do you know the buyer?

Was the payment cash, check, money order? Does the buyer have proof of mailing the payment?

Could be a scam to try to harass you into sending the item without payment.

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BenFranklin1902
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Tom in Exton, PA

28 Dec 2016
11:22:26am
re: When they avoid paypal payment for ebay

"Its no big thing but i sold a cover on ebay December 3 and the buyer requested my mailing address...i did not receive his payment but he is bombarding me with e mails asking if the payment arrived yet...it has not. "



And these events always occur on dollar covers! Hypnotized

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sheepshanks
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28 Dec 2016
11:31:01am

Approvals
re: When they avoid paypal payment for ebay

Send him a reply that you will send the item when payment is received. Then mark his emails as spam and forget the matter until payment arrives.

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Stampme

28 Dec 2016
04:43:12pm
re: When they avoid paypal payment for ebay

I believe eBay has a grandfather clause regarding payments made by check/money order. If an buyer had previous business dealings with you, paying by check, then they are allowed to again pay by check.

If this is a new buyer, technically, they must pay using an electronic form of payment otherwise the eBay rule is broken.

I don't agree with the policy but interestingly, the rationale eBay gave for resorting to all electronic payments was too many hassles with cash, checks, etc.

Personally, if you didn't receive the payment, I would not send the cover. I'm not sure who eBay would side with here--logically, I would think eBay would point to their electronic payment policy, put in place to avoid the issues resulting from paper-based transactions and shrug their shoulders at the buyer.

On the other hand, I can also see them assigning a negative strike to your account (seller) for agreeing to accept paper payment in violation of eBay rules.

A check or money order leaves a trail (cashed or not cashed) though but cash does not.

JeeZ!!

Bruce

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BenFranklin1902
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Tom in Exton, PA

28 Dec 2016
06:00:20pm
re: When they avoid paypal payment for ebay

"If this is a new buyer, technically, they must pay using an electronic form of payment otherwise the eBay rule is broken.

I don't agree with the policy but interestingly, the rationale eBay gave for resorting to all electronic payments was too many hassles with cash, checks, etc. "



eBay enacted this rule simply because they owned Paypal. It was a way to maximize their profits since Paypal charges for each transaction.

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"Check out my eBay Stuff! Username Turtles-Trading-Post"
Stampme

28 Dec 2016
07:42:02pm
re: When they avoid paypal payment for ebay

Yes the ownership, supposed to be past tense now, still rankles. But to be fair, buyers didn't have to use Paypal exclusively; there were other electronic payment options.
Bruce

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whitebuffalo
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28 Dec 2016
08:16:35pm
re: When they avoid paypal payment for ebay

If I'm not mistaken, you can accept any form of payment you like. But as a seller, you do have to offer PayPal as a payment option. At least that's the way it used to be.


WB

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philb
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28 Dec 2016
09:20:46pm

Auctions
re: When they avoid paypal payment for ebay

This guy is not a new buyer...he has good feedback...its weird !

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"And every hair is measured like every grain of sand"
michael78651

29 Dec 2016
12:36:56am
re: When they avoid paypal payment for ebay

Here are ebay's rules regarding payment:

http://pages.ebay.com/seller-center/payments-and-fees/getting-paid.html

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philb
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29 Dec 2016
09:14:07am

Auctions
re: When they avoid paypal payment for ebay

Thank You Michael ! It may go the unpaid route.

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"And every hair is measured like every grain of sand"
Stampme

29 Dec 2016
04:15:18pm
re: When they avoid paypal payment for ebay

Phil,

File as just curious:

What was the cost of the cover?

What sort of responses did the buyer have when presumably you informed him that the payment had not arrived?

How many times did you have to tell him that.

Keep us informed.

Bruce

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philb
Members Picture


29 Dec 2016
05:24:21pm

Auctions
re: When they avoid paypal payment for ebay

The cover was 2 dollars plus shipping (one dollar) he has sent 4 or 5 ebay messages inquiring about arrival..when i asked when and where he sent the payment he said he sent it exactly to the address given. From the list of ebay options i think its going end up as an unpaid item...its too bad, i do not know the buyer and he does not know me so its not always easy.

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"And every hair is measured like every grain of sand"
cdj1122
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Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..

29 Dec 2016
11:51:29pm
re: When they avoid paypal payment for ebay

Life is full of hard decisions, but until payment arrives it is his monkey.
If you feel that this guy might be a worthwhile future customer you might consider other options, but for a first time sale of only $2.00 the responsibility of delivery is his, the risk of the postal service losing it is his and just as it is only a total of $2.00 to you, it is only $2.00 to him as well.
As many members can attest there have been times when mail I send has seemed lost and my simple solution is to send a second payment promptly. One of three outcomes; the posting was lost, possibly burgled, it shows up eventually or it gets returned to me.
+If it winds up that the seller receives two payments he. or she, can return the overpayment, or hold it as a credit for future lots won.
But sending a payment by mail is my responsibility, I have been doing it for fifty years and the losses are have been rare and inconsequential.


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".... You may think you understood what you thought I said, but I'm not sure you realize that what you think you heard is not what I thought I meant. .... "
philb
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05 Jan 2017
03:21:17pm

Auctions
re: When they avoid paypal payment for ebay

Well i was asked to keep posted on this thing...it seems like according to ebay the transaction never existed...there is no record of ebay contacting myself or the buyer, no record of it in my sold or unsold lots..strange eh ? I do not care about 2 dollars..only that an agreement between buyer and seller fell through !

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"And every hair is measured like every grain of sand"
        

 

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Members Picture
philb

27 Dec 2016
08:58:05pm

Auctions

Its no big thing but i sold a cover on ebay December 3 and the buyer requested my mailing address...i did not receive his payment but he is bombarding me with e mails asking if the payment arrived yet...it has not. This is a very unusual and unfortunate situation..99 percent of the people pay with paypal..and the U.S. postal service does deliver the mail. I am not going to send him the cover if i do not receive payment..but i may ask ebay if we can void the transaction (if the buyer is willing) i ain't going to ask him to resend payment.

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Login to Like
this post

"And every hair is measured like every grain of sand"
Members Picture
carlberky

28 Dec 2016
10:31:57am

re: When they avoid paypal payment for ebay

.. and the U.S. postal service does deliver the mail

Unfortunately, not always. In June and July (vacation time?), with the packages mailed at the neighborhood pickup box, I had four sales which did not not show up for tracking.

the Supervisor was sympathetic, but not really helpful, suggesting that the problem was at the next city on the route (Portland). That made no sense, since it was 'never delivered' to her office per the tracking.

The buyers had a lot of patience and waited a few weeks, but I eventually gave refunds to all.

Like
Login to Like
this post

"To paraphrase, Life is but a bird, and the bird of Life is on the wing. Hurry up ... Life is waiting."
michael78651

28 Dec 2016
10:52:10am

re: When they avoid paypal payment for ebay

Do you know the buyer?

Was the payment cash, check, money order? Does the buyer have proof of mailing the payment?

Could be a scam to try to harass you into sending the item without payment.

Like
Login to Like
this post
Members Picture
BenFranklin1902

Tom in Exton, PA
28 Dec 2016
11:22:26am

re: When they avoid paypal payment for ebay

"Its no big thing but i sold a cover on ebay December 3 and the buyer requested my mailing address...i did not receive his payment but he is bombarding me with e mails asking if the payment arrived yet...it has not. "



And these events always occur on dollar covers! Hypnotized

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"Check out my eBay Stuff! Username Turtles-Trading-Post"
Members Picture
sheepshanks

28 Dec 2016
11:31:01am

Approvals

re: When they avoid paypal payment for ebay

Send him a reply that you will send the item when payment is received. Then mark his emails as spam and forget the matter until payment arrives.

Like
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this post
Stampme

28 Dec 2016
04:43:12pm

re: When they avoid paypal payment for ebay

I believe eBay has a grandfather clause regarding payments made by check/money order. If an buyer had previous business dealings with you, paying by check, then they are allowed to again pay by check.

If this is a new buyer, technically, they must pay using an electronic form of payment otherwise the eBay rule is broken.

I don't agree with the policy but interestingly, the rationale eBay gave for resorting to all electronic payments was too many hassles with cash, checks, etc.

Personally, if you didn't receive the payment, I would not send the cover. I'm not sure who eBay would side with here--logically, I would think eBay would point to their electronic payment policy, put in place to avoid the issues resulting from paper-based transactions and shrug their shoulders at the buyer.

On the other hand, I can also see them assigning a negative strike to your account (seller) for agreeing to accept paper payment in violation of eBay rules.

A check or money order leaves a trail (cashed or not cashed) though but cash does not.

JeeZ!!

Bruce

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Members Picture
BenFranklin1902

Tom in Exton, PA
28 Dec 2016
06:00:20pm

re: When they avoid paypal payment for ebay

"If this is a new buyer, technically, they must pay using an electronic form of payment otherwise the eBay rule is broken.

I don't agree with the policy but interestingly, the rationale eBay gave for resorting to all electronic payments was too many hassles with cash, checks, etc. "



eBay enacted this rule simply because they owned Paypal. It was a way to maximize their profits since Paypal charges for each transaction.

Like
Login to Like
this post

"Check out my eBay Stuff! Username Turtles-Trading-Post"
Stampme

28 Dec 2016
07:42:02pm

re: When they avoid paypal payment for ebay

Yes the ownership, supposed to be past tense now, still rankles. But to be fair, buyers didn't have to use Paypal exclusively; there were other electronic payment options.
Bruce

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Members Picture
whitebuffalo

28 Dec 2016
08:16:35pm

re: When they avoid paypal payment for ebay

If I'm not mistaken, you can accept any form of payment you like. But as a seller, you do have to offer PayPal as a payment option. At least that's the way it used to be.


WB

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Members Picture
philb

28 Dec 2016
09:20:46pm

Auctions

re: When they avoid paypal payment for ebay

This guy is not a new buyer...he has good feedback...its weird !

Like
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this post

"And every hair is measured like every grain of sand"
michael78651

29 Dec 2016
12:36:56am

re: When they avoid paypal payment for ebay

Here are ebay's rules regarding payment:

http://pages.ebay.com/seller-center/payments-and-fees/getting-paid.html

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this post
Members Picture
philb

29 Dec 2016
09:14:07am

Auctions

re: When they avoid paypal payment for ebay

Thank You Michael ! It may go the unpaid route.

Like
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this post

"And every hair is measured like every grain of sand"
Stampme

29 Dec 2016
04:15:18pm

re: When they avoid paypal payment for ebay

Phil,

File as just curious:

What was the cost of the cover?

What sort of responses did the buyer have when presumably you informed him that the payment had not arrived?

How many times did you have to tell him that.

Keep us informed.

Bruce

Like
Login to Like
this post
Members Picture
philb

29 Dec 2016
05:24:21pm

Auctions

re: When they avoid paypal payment for ebay

The cover was 2 dollars plus shipping (one dollar) he has sent 4 or 5 ebay messages inquiring about arrival..when i asked when and where he sent the payment he said he sent it exactly to the address given. From the list of ebay options i think its going end up as an unpaid item...its too bad, i do not know the buyer and he does not know me so its not always easy.

Like
Login to Like
this post

"And every hair is measured like every grain of sand"

Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..
29 Dec 2016
11:51:29pm

re: When they avoid paypal payment for ebay

Life is full of hard decisions, but until payment arrives it is his monkey.
If you feel that this guy might be a worthwhile future customer you might consider other options, but for a first time sale of only $2.00 the responsibility of delivery is his, the risk of the postal service losing it is his and just as it is only a total of $2.00 to you, it is only $2.00 to him as well.
As many members can attest there have been times when mail I send has seemed lost and my simple solution is to send a second payment promptly. One of three outcomes; the posting was lost, possibly burgled, it shows up eventually or it gets returned to me.
+If it winds up that the seller receives two payments he. or she, can return the overpayment, or hold it as a credit for future lots won.
But sending a payment by mail is my responsibility, I have been doing it for fifty years and the losses are have been rare and inconsequential.


Like
Login to Like
this post

".... You may think you understood what you thought I said, but I'm not sure you realize that what you think you heard is not what I thought I meant. .... "
Members Picture
philb

05 Jan 2017
03:21:17pm

Auctions

re: When they avoid paypal payment for ebay

Well i was asked to keep posted on this thing...it seems like according to ebay the transaction never existed...there is no record of ebay contacting myself or the buyer, no record of it in my sold or unsold lots..strange eh ? I do not care about 2 dollars..only that an agreement between buyer and seller fell through !

Like
Login to Like
this post

"And every hair is measured like every grain of sand"
        

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