Discussion - Member to Member Sales - Research Center
Discussion - Member to Member Sales - Research Center
I ordered a couple of Kiloware bags from PostLynx on Feb 8th, and got an order confirmation the same day, but postal costs to be determined. Logging in to the website shows position unchanged. Despite reminder emails to them.
The other firm Robert Murray stamp shop in Edinburgh, Scotland, I emailed with a request for Kiloware on the 16th. Feb. but have not received a reply of any kind.
I appreciate that I’m not spending a fortune but they are not to know if I’m dipping a foot in the water.
On the basis of current position I doubt if I will do business with either again.
Login to Like
this post
I guess he is just down the road from you (low road or high road?)but have not even had any reply email, even to say sorry out of stock at present.
Maybe he thinks I want an immigration sponsor.
Login to Like
this post
Sad that it should be that way with business today. Just seems to me that they do not go the extra yard anymore.
Maybe they forget that good service and customer satisfaction goes around the world in seconds now. With forums like ours where we are all looking for that extra place to get a good deal and willing to share such.
Point in question, in another thread today mention was made of a USB microscope, I went to Amazon and ordered one but they do not deliver outside UK. DOH! Now I have to search for that model on ebay or some North American version of Amazon.
On a lighter note, one of my oldest friends came from Glenalmond, which again fairly close to you.
Now I'd better let you get to bed before you catch Spon plague or a sight of Nude Ned the Piano Dancer.
Now to find those sennapod smugglers, sure they are hiding in my Brazil pages somewhere.
Login to Like
this post
Try Amazon Canada
http://www.amazon.ca/s/ref=nb_sb_noss_2?url=search-alias%3Delectronics&field-keywords=USB+microscope&rh=n%3A667823011%2Ck%3AUSB+microscope
Login to Like
this post
I fear the problem is that you've emailed them, and your emails (or their response) have been auto-deleted for reason or another. It happens a lot more than most people would think of (about 99% of email traffic is spam and most of it 'killed off' way before it reaches anybody's inbox). And sadly there is very little none of mortals can do besides avoiding AOL etc. big email providers that are heavily into blocking/deleting emails without notification to receiver (whereas for example Google's gmail just moves them straight into junk or spam, and keeps them there for 30 days for manual review).
Use the 'contact us' form found on their website or phone them, and you're guaranteed to get a response.
-k-
Login to Like
this post
12:59:42am
Wasn't there a similar discussion about one of these businesses about a year ago?
Login to Like
this post
I much prefer face to face. This way, I can read the transaction directly. Phones are OK. However, some people are prepared to say some things over the phone that they wouldn't dare say face to face.
Login to Like
this post
If I really want someone's attention, I send a fax.
I read nothing into an eMail going without response.
Cheers,
/s/ ikeyPikey
Login to Like
this post
Goodness ! This post is seven years old, but I've just come across it during an online search for something completely different. "Sheepshanks" - I've therefore just signed up in StampoRama so that I could give you an answer.
I'm sorry to learn you were disappointed by not hearing from us. But as others have said, email (while very good) is not a guaranteed way of getting a message to someone. Blocked somewhere on the way, identified as spam, lost in a "glitch" . . . or maybe even just now and again human error at our end.
If you're still watching, we're still here, same email addresses, and still have stocks of kiloware. I'm working towards semi-retirement, so within the next few months all the stocks will be cleared - we've not been buying in new stocks for a while now.
2 Members
like this post.
Login to Like.
@Bob, yes I'm still here, my original email 16/2/2016 read as follows, (I have deleted my address, which can be gained here from the members area. )
"Hello from Canada, I see that you have a small amount of HK mix of 100g at GB 7.50, not sure if more than one bag would contain much duplicated material but would like to purchase 4 bags (400g).
Could you please advise cost including postage.
We do not have postal deliveries here in rural Manitoba, having to collect from town post office.
I can make payment via Mastercard or if you prefer by transfer from Barclays, Tooting Junction, London, SW17 branch, whichever is most convenient.
If payment by bank transfer please advise your bankers details."
If you still have any Hong Kong kiloware I'm still in the market for some.
Login to Like
this post
Most people assume that emails are a assured delivery. They are not.
I use 3 separate emails and ALWAYS request people answering to use a minimum of 2 of them for important items.
I keep it simple for my emails, using the same simple username..... @gmail, yahoo and aol. Works for me
Email failures occur a lot when you travel, for some reason I don't understand. And Murphy's law says that important emails are the one most likely to disappear!
Span and other filters will also gobble up many more than you ever suspect.
rrr...
4 Members
like this post.
Login to Like.
I've found many SOR members do not reply, which leaves the poster wondering why.
Login to Like
this post
12:10:15pm
"....I've found many SOR members do not reply, which leaves the poster wondering why....''
''When I was a boy, world was better spot
What was so was so, what was not was not
Now, I am a man, world have changed a lot
Some things nearly so, others nearly not''
It is a puzzlgers & Hammerstein
5 Members
like this post.
Login to Like.
The King and I, my favorite.
Login to Like
this post
05:14:02pm
''....It is a puzzlgers & Hammerstein ....''
That was ;" It is puzzlement.....''
Rogers & Hammerstein
It is tricky holding the keyboard cradled in one arm
while typing with an uncooperative mouse with the other.
Coming out of anesthesia after a minor surgery one afternoon ,
for some reason it seemed reasonable for me to burst both
Annas 's and the King's, duet, out loud.
No one laughed, a few smiled, one nurse about half my age then
seemed to appreciate my effort.
1 Member
likes this post.
Login to Like.
CDJ-You keep on keeping on. You are an inspiration to many of us.
Respect,
Dan C.
Login to Like
this post
Hi sheepshanks,
I've only just seen your response above - we don't get notifications of posts appearing here, so I'd no way of knowing you were trying to communicate.
Yes, we can still help you, as we've always been willing to do.
I see there's an email address in your member details, so I'll send you a message shortly.
Bob Murray, Edinburgh
Login to Like
this post
Has anyone had any dealings with these two businesses.
I ordered a couple of Kiloware bags from PostLynx on Feb 8th, and got an order confirmation the same day, but postal costs to be determined. Logging in to the website shows position unchanged. Despite reminder emails to them.
The other firm Robert Murray stamp shop in Edinburgh, Scotland, I emailed with a request for Kiloware on the 16th. Feb. but have not received a reply of any kind.
I appreciate that I’m not spending a fortune but they are not to know if I’m dipping a foot in the water.
On the basis of current position I doubt if I will do business with either again.
Login to Like
this post
re: Bad or non existent service
I guess he is just down the road from you (low road or high road?)but have not even had any reply email, even to say sorry out of stock at present.
Maybe he thinks I want an immigration sponsor.
Login to Like
this post
re: Bad or non existent service
Sad that it should be that way with business today. Just seems to me that they do not go the extra yard anymore.
Maybe they forget that good service and customer satisfaction goes around the world in seconds now. With forums like ours where we are all looking for that extra place to get a good deal and willing to share such.
Point in question, in another thread today mention was made of a USB microscope, I went to Amazon and ordered one but they do not deliver outside UK. DOH! Now I have to search for that model on ebay or some North American version of Amazon.
On a lighter note, one of my oldest friends came from Glenalmond, which again fairly close to you.
Now I'd better let you get to bed before you catch Spon plague or a sight of Nude Ned the Piano Dancer.
Now to find those sennapod smugglers, sure they are hiding in my Brazil pages somewhere.
Login to Like
this post
re: Bad or non existent service
Try Amazon Canada
http://www.amazon.ca/s/ref=nb_sb_noss_2?url=search-alias%3Delectronics&field-keywords=USB+microscope&rh=n%3A667823011%2Ck%3AUSB+microscope
Login to Like
this post
re: Bad or non existent service
I fear the problem is that you've emailed them, and your emails (or their response) have been auto-deleted for reason or another. It happens a lot more than most people would think of (about 99% of email traffic is spam and most of it 'killed off' way before it reaches anybody's inbox). And sadly there is very little none of mortals can do besides avoiding AOL etc. big email providers that are heavily into blocking/deleting emails without notification to receiver (whereas for example Google's gmail just moves them straight into junk or spam, and keeps them there for 30 days for manual review).
Use the 'contact us' form found on their website or phone them, and you're guaranteed to get a response.
-k-
Login to Like
this post
Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..
29 Feb 2016
12:59:42am
re: Bad or non existent service
Wasn't there a similar discussion about one of these businesses about a year ago?
Login to Like
this post
06:22:55am
re: Bad or non existent service
I much prefer face to face. This way, I can read the transaction directly. Phones are OK. However, some people are prepared to say some things over the phone that they wouldn't dare say face to face.
Login to Like
this post
re: Bad or non existent service
If I really want someone's attention, I send a fax.
I read nothing into an eMail going without response.
Cheers,
/s/ ikeyPikey
Login to Like
this post
10:53:15am
re: Bad or non existent service
Goodness ! This post is seven years old, but I've just come across it during an online search for something completely different. "Sheepshanks" - I've therefore just signed up in StampoRama so that I could give you an answer.
I'm sorry to learn you were disappointed by not hearing from us. But as others have said, email (while very good) is not a guaranteed way of getting a message to someone. Blocked somewhere on the way, identified as spam, lost in a "glitch" . . . or maybe even just now and again human error at our end.
If you're still watching, we're still here, same email addresses, and still have stocks of kiloware. I'm working towards semi-retirement, so within the next few months all the stocks will be cleared - we've not been buying in new stocks for a while now.
2 Members
like this post.
Login to Like.
re: Bad or non existent service
@Bob, yes I'm still here, my original email 16/2/2016 read as follows, (I have deleted my address, which can be gained here from the members area. )
"Hello from Canada, I see that you have a small amount of HK mix of 100g at GB 7.50, not sure if more than one bag would contain much duplicated material but would like to purchase 4 bags (400g).
Could you please advise cost including postage.
We do not have postal deliveries here in rural Manitoba, having to collect from town post office.
I can make payment via Mastercard or if you prefer by transfer from Barclays, Tooting Junction, London, SW17 branch, whichever is most convenient.
If payment by bank transfer please advise your bankers details."
If you still have any Hong Kong kiloware I'm still in the market for some.
Login to Like
this post
re: Bad or non existent service
Most people assume that emails are a assured delivery. They are not.
I use 3 separate emails and ALWAYS request people answering to use a minimum of 2 of them for important items.
I keep it simple for my emails, using the same simple username..... @gmail, yahoo and aol. Works for me
Email failures occur a lot when you travel, for some reason I don't understand. And Murphy's law says that important emails are the one most likely to disappear!
Span and other filters will also gobble up many more than you ever suspect.
rrr...
4 Members
like this post.
Login to Like.
02:49:21pm
re: Bad or non existent service
I've found many SOR members do not reply, which leaves the poster wondering why.
Login to Like
this post
Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..
13 Aug 2023
12:10:15pm
re: Bad or non existent service
"....I've found many SOR members do not reply, which leaves the poster wondering why....''
''When I was a boy, world was better spot
What was so was so, what was not was not
Now, I am a man, world have changed a lot
Some things nearly so, others nearly not''
It is a puzzlgers & Hammerstein
5 Members
like this post.
Login to Like.
re: Bad or non existent service
The King and I, my favorite.
Login to Like
this post
Silence in the face of adversity is the father of complicity and collusion, the first cousins of conspiracy..
15 Aug 2023
05:14:02pm
re: Bad or non existent service
''....It is a puzzlgers & Hammerstein ....''
That was ;" It is puzzlement.....''
Rogers & Hammerstein
It is tricky holding the keyboard cradled in one arm
while typing with an uncooperative mouse with the other.
Coming out of anesthesia after a minor surgery one afternoon ,
for some reason it seemed reasonable for me to burst both
Annas 's and the King's, duet, out loud.
No one laughed, a few smiled, one nurse about half my age then
seemed to appreciate my effort.
1 Member
likes this post.
Login to Like.
re: Bad or non existent service
CDJ-You keep on keeping on. You are an inspiration to many of us.
Respect,
Dan C.
Login to Like
this post
12:23:06pm
re: Bad or non existent service
Hi sheepshanks,
I've only just seen your response above - we don't get notifications of posts appearing here, so I'd no way of knowing you were trying to communicate.
Yes, we can still help you, as we've always been willing to do.
I see there's an email address in your member details, so I'll send you a message shortly.
Bob Murray, Edinburgh
Login to Like
this post