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General Philatelic/Supplies, Literature & Software : Getting Pages Copied- a Cautionary Tale

 

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Snick1946
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APS Life Member

20 Aug 2015
07:39:51pm
Just have to vent. I took some album pages I'd downloaded from an old CD into a local copy shop and asked them to copy them onto Lighthouse blank pages. When I brought them in the owner was out and I gave the girl working there detailed instructions, including the fact that these needed to be centered to the right and NOT centered on the pages- that's because part of the left margin will be tucked into the binder. If you have any Lighthouse albums you know what I mean, she seemed to understand. Today I got a call they were ready, I got them home and- they were all centered exactly in the middle of each page and look really off. The owner says his shop assistant did not pass onto him what I wanted. He will refund my copy charge but that leaves me out almost $60- what I paid for the blank pages.

I had been using a local Kinko's for these projects but was lured to this new place by lower charges- big mistake. If anyone else plans to do something similar, take in a printed page that looks like what you want the finished pages to look like and be sure everyone involved in processing them knows what you want. This is like last year when I took in some pages on punched three ring paper and wanted them copied onto Scott pages- they lined up the holes and the Scott pages were printed way to the left.

This was an old CD and I couldn't copy a PDF file from it- the creator used 'ALB' pages and so I just downloaded and wanted them copied onto the larger pages. Always remember in situations like this, you're dealing with someone who has no idea what use you plan to put their output to, or how an album page is supposed to look. It was an expensive lesson!
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michael78651

20 Aug 2015
09:15:39pm
re: Getting Pages Copied- a Cautionary Tale

I don't know if you did this, but it is always good to provide a sample of how you want the final product to look, even if it's just a "paste up".

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Snick1946
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APS Life Member

20 Aug 2015
09:22:55pm
re: Getting Pages Copied- a Cautionary Tale

Yes, I should have left a copy with them and called back to be sure they knew how I wanted them printed.

I may just take the misprinted pages and put them out on Ebay- who knows? Someone might not be bothered by them and help me recoup my cost.

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BenFranklin1902
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Tom in Exton, PA

22 Aug 2015
10:14:01am
re: Getting Pages Copied- a Cautionary Tale

That's the kind of specialized order that I would've wanted to stand there and make sure they were doing it right. I do about $1000 worth of commercial printing for our annual model car show. We supply perfect Microsoft Publisher files on a memory stick. One of each printed out, and either cut or folded as we need it. Their paper color listed on each piece, as well as a page printed out with complete set of instructions and quantity for each piece. The young punks taking the order roll their eyes and tell me they know how to do printing... then they proceed to screw up the entire order! Each and every year.


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Snick1946
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APS Life Member

22 Aug 2015
10:59:17am
re: Getting Pages Copied- a Cautionary Tale

When I dropped off my order the owner wasn't there- I wound up giving my directions to some 20 something girl with a nose ring. Looking back I think she paid no attention at all to my instructions, nothing got passed on. When I called the owner back about the problem he still didn't seem to get it. He said he 'thought they looked nice that way'. I explained these weren't circulars for a garage sale, that the left margin of the pages was to be inserted in a binder so they had to be centered to the right. I sort of doubt he ever got it.

I've done projects like this in the past and always run into this- employees at these places will always assume everything is to be centered. As I said, I am taking in a sample page next time. 'Next time' is going to be back to Kinko's. They charge more but it's less of a dice roll.

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Snick1946
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APS Life Member

27 Aug 2015
11:14:13am
re: Getting Pages Copied- a Cautionary Tale

I dropped off my pages and blank ones at Kinko's yesterday and they completed the job in three hours. I am more than satisfied. centering was just right, images clean just a very nice job. I had them copy 50 out of 95 pages I needed done, just to be sure I wasn't wasting more paper if they got it wrong. Will take back the remainder today. cost was $27, I think that's reasonable.

However my bad string of luck held up. When leaving the parking lot after dropping them off, I backed into someone who inexplicably stopped right behind me- an 85 year old lady 'looking for a space'. The lot was nearly empty, go figure. More damage to her car than to mine. This may be the most expensive set of album pages ever done..

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Author/Postings
Members Picture
Snick1946

APS Life Member
20 Aug 2015
07:39:51pm

Just have to vent. I took some album pages I'd downloaded from an old CD into a local copy shop and asked them to copy them onto Lighthouse blank pages. When I brought them in the owner was out and I gave the girl working there detailed instructions, including the fact that these needed to be centered to the right and NOT centered on the pages- that's because part of the left margin will be tucked into the binder. If you have any Lighthouse albums you know what I mean, she seemed to understand. Today I got a call they were ready, I got them home and- they were all centered exactly in the middle of each page and look really off. The owner says his shop assistant did not pass onto him what I wanted. He will refund my copy charge but that leaves me out almost $60- what I paid for the blank pages.

I had been using a local Kinko's for these projects but was lured to this new place by lower charges- big mistake. If anyone else plans to do something similar, take in a printed page that looks like what you want the finished pages to look like and be sure everyone involved in processing them knows what you want. This is like last year when I took in some pages on punched three ring paper and wanted them copied onto Scott pages- they lined up the holes and the Scott pages were printed way to the left.

This was an old CD and I couldn't copy a PDF file from it- the creator used 'ALB' pages and so I just downloaded and wanted them copied onto the larger pages. Always remember in situations like this, you're dealing with someone who has no idea what use you plan to put their output to, or how an album page is supposed to look. It was an expensive lesson!

Like
Login to Like
this post
michael78651

20 Aug 2015
09:15:39pm

re: Getting Pages Copied- a Cautionary Tale

I don't know if you did this, but it is always good to provide a sample of how you want the final product to look, even if it's just a "paste up".

Like
Login to Like
this post
Members Picture
Snick1946

APS Life Member
20 Aug 2015
09:22:55pm

re: Getting Pages Copied- a Cautionary Tale

Yes, I should have left a copy with them and called back to be sure they knew how I wanted them printed.

I may just take the misprinted pages and put them out on Ebay- who knows? Someone might not be bothered by them and help me recoup my cost.

Like
Login to Like
this post
Members Picture
BenFranklin1902

Tom in Exton, PA
22 Aug 2015
10:14:01am

re: Getting Pages Copied- a Cautionary Tale

That's the kind of specialized order that I would've wanted to stand there and make sure they were doing it right. I do about $1000 worth of commercial printing for our annual model car show. We supply perfect Microsoft Publisher files on a memory stick. One of each printed out, and either cut or folded as we need it. Their paper color listed on each piece, as well as a page printed out with complete set of instructions and quantity for each piece. The young punks taking the order roll their eyes and tell me they know how to do printing... then they proceed to screw up the entire order! Each and every year.


Like
Login to Like
this post

"Check out my eBay Stuff! Username Turtles-Trading-Post"
Members Picture
Snick1946

APS Life Member
22 Aug 2015
10:59:17am

re: Getting Pages Copied- a Cautionary Tale

When I dropped off my order the owner wasn't there- I wound up giving my directions to some 20 something girl with a nose ring. Looking back I think she paid no attention at all to my instructions, nothing got passed on. When I called the owner back about the problem he still didn't seem to get it. He said he 'thought they looked nice that way'. I explained these weren't circulars for a garage sale, that the left margin of the pages was to be inserted in a binder so they had to be centered to the right. I sort of doubt he ever got it.

I've done projects like this in the past and always run into this- employees at these places will always assume everything is to be centered. As I said, I am taking in a sample page next time. 'Next time' is going to be back to Kinko's. They charge more but it's less of a dice roll.

Like
Login to Like
this post
Members Picture
Snick1946

APS Life Member
27 Aug 2015
11:14:13am

re: Getting Pages Copied- a Cautionary Tale

I dropped off my pages and blank ones at Kinko's yesterday and they completed the job in three hours. I am more than satisfied. centering was just right, images clean just a very nice job. I had them copy 50 out of 95 pages I needed done, just to be sure I wasn't wasting more paper if they got it wrong. Will take back the remainder today. cost was $27, I think that's reasonable.

However my bad string of luck held up. When leaving the parking lot after dropping them off, I backed into someone who inexplicably stopped right behind me- an 85 year old lady 'looking for a space'. The lot was nearly empty, go figure. More damage to her car than to mine. This may be the most expensive set of album pages ever done..

Like
Login to Like
this post
        

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