Stamporama's Volunteer Committee hopes that your experiences with our auction helps you to build
your collection. The foundation of philately is the philatelic marketplace. We appreciate not only
the buyers in our auction, but those sellers who have created a strong foundation of trust among their clients.
Unfortunately, history has shown that we cannot guarantee that every seller in the Stamporama auction is honest.
As with any business transaction, Caveat emptor "Let the buyer beware" must be foremost in your mind when you bid
on lots offered by sellers unknown to you.
The best way to develop a relationship with any auction seller is through communication. We strongly urge buyers
to e-mail sellers unknown to them, prior to bidding, asking any questions they wish. Ethical sellers will respond
quickly and clearly. In the case of valuable lots, it is not unreasonable to expect an exchange of several e-mails,
even if you just discuss non-philatelic matters. It is unlikely that unethical sellers will respond with anything
approaching openness and sincerity.
We also urge buyers to carefully examine e-mail addresses. Odd-appearing e-mail addresses with unknown domain names
are a red flag that could signify an unethical seller. E-mail messages from unknown sellers should also be examined carefully.
Aside from language difficulties, e-mails that are phrased awkwardly and seem impersonal are always suspect. If you have concerns,
contact the Auctioneer or the Stamporama Webmaster.
Stamporama's foundation is the mutual trust and respect that its members enjoy. If you are circumspect in your dealings
with all sellers, we can virtually guarantee your satisfaction. For more information about the auction, be sure to read the
Auction Introduction and the Stamporama Auction FAQ.